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Cisco with sap contact center

mahmoud_sabri
Level 1
Level 1

Dears,

I have cisco gateway 2911, it's configured with Sap contact center 

My problem is the calls that come to sap contact center without 0 for national calls and without 00 for international call

I don't need gateway to split these digits for all inbound calls because this affect the data inside SAP CRM

so how to disable these digit split from the gateway

attached to this message the gateway configuration file

thanks

waiting your kindly reply

Mahmoud Sabry

 

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

This is the Video Over IP forum, I suggest you move this to a relevant place.

HTH

java

if this helps, please rate

Thanks Jaime