08-25-2011 08:52 AM - edited 03-16-2019 06:41 AM
Hi
i am trying to configure some Cisco key expansion module with CP 8961 ip phones.
The CKEM is working fine when i am not logged on using Extension mobility.
The problem is when i subscribe to EM using a device profile, the CKEM stops showing SD / BLF etc... anymore.
any suggestions?
Thank you in advance
Solved! Go to Solution.
01-10-2012 05:40 AM
Problem solved:
You have to apply the same to the phone and to the device profile. If you don't do that, the phone cannot "stack" the BLF, SD, etc... on the CKEM
08-25-2011 12:25 PM
Can you provide a screenshot of what your profile looks like? Do you have a phone button template on the 8961 device profile that has the extra lines added for the expansion module with SD / BLF?
08-26-2011 06:33 AM
Here you are.
Thank you for your answer
08-26-2011 06:56 AM
Thanks for the screenshot, could you also post a screenshot of the "Template Secretaire" phone button template please?
08-26-2011 09:49 AM
Phone button template screenshot
01-10-2012 05:21 AM
Hi,
I'm encountering the same problem...
Did you find a solution ?
01-10-2012 05:40 AM
Problem solved:
You have to apply the same to the phone and to the device profile. If you don't do that, the phone cannot "stack" the BLF, SD, etc... on the CKEM
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