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Click and Call Issue - Notification Box

Afternoon All,

I'm having a problem with Cisco's Click and Call application.

I am using CUCM 6.1(4). The application is working fine and I'm able to dial internally and externally from IE, MS Outlook etc. I also setup an application dialling rule to ensure a 9 was added for any external dialling.

However, when I first installed the application a cool notification box used to pop up, above the system tray informing me of incoming and outgoing calls with details of the contact.

This has since disappeared and I can't get it back even though i've uninstalling or reinstalled the application.

Does Click and Call rely on TSP drivers or should I ensure they're not installed?

Any help would be appreciated.

Jamie

jamie.weatherhead@charles-stanley.co.uk

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