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click to call 8.0 issues in Office 2010

vduprez
Level 1
Level 1

hi all,

we have installed the lastest  vesion of click to call (8.0.2540) and we have some issues with add-ins in office 2010 for some users. Outlook add-in encouterered an error and crashed. One time it has crashed it can be re-enabled but add-in is not present anymore. Also when click to call add-in in excel is active , it crashs when opening some files .

Any ideas?

Regards

3 Replies 3

snicklen
Level 1
Level 1

We are having the same issue and have been unable to resolve.  We are running 8.0.2540 on Windows 7 Pro 64-bit with Office 2010 32-bit.  We have found the click-to-call plug-in software to crash Outlook regularly.

was there any resolution to this? 

There is no solution that I am aware of.