cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
635
Views
0
Helpful
3
Replies

Closed Greeting for Unity User

angel-moon
Level 3
Level 3

Hello,

 

 

Unity 11.x.  How do I set the schedule for the open and closed greeting for a user (Not a Call Handler)

 

 

Thanks in advance!

 

 

All replies rated!

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

If you know how to do it for a call handler, it's the exact same thing.

HTH

java

if this helps, please rate

You can create a schedule and assign that to user directly under 'Active
Schedule' field. Did I get the question correctly?


*** please remember to rate useful posts

Also enable Closed Greeting for the user, otherwise Standard will be used for both open and closed times.