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Participant

Closed Greeting for Unity User

Hello,

 

 

Unity 11.x.  How do I set the schedule for the open and closed greeting for a user (Not a Call Handler)

 

 

Thanks in advance!

 

 

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Hall of Fame Cisco Employee

Re: Closed Greeting for Unity User

If you know how to do it for a call handler, it's the exact same thing.

HTH

java

if this helps, please rate
VIP Advisor

Re: Closed Greeting for Unity User

You can create a schedule and assign that to user directly under 'Active
Schedule' field. Did I get the question correctly?


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Enthusiast

Re: Closed Greeting for Unity User

Also enable Closed Greeting for the user, otherwise Standard will be used for both open and closed times.

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