cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
471
Views
0
Helpful
3
Replies

CM 6.1 Call Pickup Group Notifications not working.

kschuerman
Level 1
Level 1

We recently migrated from CM4.2 to 6.1 and now our Call Pickup notifications are not working. If I push the pickup button on a group phone I can answer the call but there is no audio or visual notification on the group phone that a call exists.

The audio and visual notifications are enabled in CM for the Pickup Group and timer is set to 6.

Any ideas?

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

Make sure the partition for the pickup is available at the line CSS

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Thanks, the extensions were not in the same CSS.

got the same problem with upgrade from 6.0.1 to 6.1.2....solved setting the partion to none in the call pickup group

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: