ANNOUNCEMENT - The community will be down for maintenace this Thursday August 13 from 12:00 AM PT to 02:00 AM PT. As a precaution save your work.
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
457
Views
0
Helpful
0
Replies
Highlighted
Beginner

CM encryption: Lost USB keys

Hi,

Customer has a CM cluster running 5.1.3.4000, and it is using encryption.

But the installation was done a while ago and the customer says that he hasn't the USB keys anymore so he can't make the cluster non-secure.

My knowledge about encryption in the CM cluster is very limited, so I've got a couple of doubts:

- Does anyone know if we can disable security without the keys in any way? Can we overcome the fact that we don't have the original keys?

- Also, we're planning to upgrade to 7.1.5.3000, using new hw, but the customer says he is facing some problems while trying to upgrade the restored DB from v5 in the new hw, and I'm not sure about it being caused by the security. Does anyone know if there is any issue with upgrades and security mode?

Thanks in advance.

Best regards,

Carmen

Everyone's tags (3)