CMBE 8.6(2) - IP Phone Directories Questions

[jason.henderson]

Hi all,

I have a few issues that I can't find any answers for online, can anyone assist?  They are -

1 - CMBE users are synced with LDAP, which is working ok, but when you do a blank search on the corporate directory on the phone only some of the users show up - I thought that all users should show up in this case?  If you do a specific search for a user that doesn't show up on a blank search, they show up ok.

2 - If i add a new directory as a new IP phone service and populate the xml file, can I create a .asp file so that users can search on it just like they do with the internal corporate directory?  I'm using IIS to serve up the xml file.

3 - Is there a way to list both an internal number and a mobile number against one user in a manually populated xml file (accessed through a new IP phone service as above)?

Thanks in advance,

Jason

[Joseph Martini]

There is an Enterprise Parameter, "User Search Limit" which defaults to 64, max 500.  You can increase this up to 500 users.  You can also configure a custom corporate directory that you can server on an external server, IIS works fine as a web server.  There are documents on developer.cisco.com for how to do this as well as third party products that provide a customizable corporate directory for your IP phones.  You can list both internal and mobile numbers if you create a custom directory since you have full control over the content served by your web server.

[jason.henderson]

Thanks for that.  There are 71 LDAP users on the system, but only 31 are showing up.  I've increased the limit to 128 but it's still the same - other than applying the change in the Enterprise Parameters section, do I need to restart any services or change anything at the phone level or elsewhere?  I still should be seeing more users even before the change.