09-22-2019 01:20 PM
Dears,
I want to renew the CME router warranty, as if i know if it is BE6K server we have to do the renewal for the UCS hardware and separate renewal for the CUCM Licenses, however i don't know about CME Please guide me for the CME licenses.
Thanks
09-23-2019 01:31 AM
09-23-2019 06:14 AM
Hi,
For CME Router, you need to renew Service Contract for both hardware and software (i.e. CME Licenses). Please note Cisco 2911 is end of life and end of sale. The last date to extend or renew a service contract for the product is January 16, 2021 and the last date to receive applicable service and support for the product is October 31, 2021.
09-25-2019 06:30 AM
Dear
can i know how i can do the renewal of CME licenses.
thanks
09-25-2019 06:40 AM
Hi,
For renewal process, you need to work with your Cisco Partner or Cisco Account Manager.
09-25-2019 07:04 AM
Dear
I have the privilege of renewing so that's the reason i am asking the renewal part number for the CME licenses.
Thanks
09-25-2019 08:37 AM
Hi,
The part number was FL-CME but it is now end of sale and end of life. The last ship date for license was February 25, 2019. Please refer to below document for product migration options.
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