CME 4331 router as SRST for HQ CUCM license

adeebtaqui · ‎02-26-2023

Greetings,

My customer has made a new request to deploy the new office VOIP router 4331 as CME-SRST gateway (HQ CUCM fall back) instead of earier requested direct service provider VOIP connectivity using voip router as CME.

We had ordered CME14-UL licenses. Can this be used for SRST activation instead? or do we need to order new flex with SRST?

Nithin Eluvathingal · ‎02-26-2023

AFAIK if those router are using Smart License the usage reported will be as SRST and not CME

Try SRST Fallback Mode Using Cisco Unified CME.

If you have Flex Licensing for your CUCM, SRST comes free for enhanced licenses.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmesrst.html

You can open a case with Customer service hub and try changing the order to SRST if you dont need CME.

https://customerservice.cloudapps.cisco.com/