CME 8.6 Call forwarding but no audio

Michael Durham · ‎06-25-2017

I have a working CME 8.6 system except that when I set call forward all on a phone we get no audio on the number calls are forwarded to in either direction. The forwarded call does go through just neither party can hear the other party. All calls are going through our SIP provider and we can have four or more simultaneous calls with no problem.

Has anyone heard of any problems with CME 8.6 and call forwarding with this issue? Does anyone have call forwarding to a third party (cell phone etc) working on CME 8.6?

Any suggestions for debugging the issue via the router or via a PC would be greatly welcomed!

We cannot make conference calls either but I thought we did having it working once. And when I remember conferencing working (if I remember correctly), we still did not have audio on forwarded calls.

Internal transfers do work and audio is fine.

Our SIP provider is Anveo, www.anveo.com and we have 2 + 1 trunks.

Thank You,

Michael

Current configuration : 24030 bytes
!
! No configuration change since last restart
version 15.1
service timestamps debug datetime msec localtime
service timestamps log datetime msec localtime year
service password-encryption
service sequence-numbers
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hostname TDC_CME_Router
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boot-start-marker
boot-end-marker
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!
logging buffered 10000000
enable secret 5 Cisco
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no aaa new-model
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clock timezone Eastern -5 0
clock summer-time DST recurring
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dot11 syslog
ip source-route
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ip cef
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ip dhcp smart-relay
ip dhcp relay information option
ip dhcp excluded-address 192.168.69.1 192.168.69.240
ip dhcp excluded-address 10.110.0.1 10.110.0.20
ip dhcp excluded-address 192.168.125.1 192.168.125.9
ip dhcp excluded-address 192.168.200.1 192.168.200.99
ip dhcp excluded-address 192.168.200.102 192.168.200.109
ip dhcp excluded-address 192.168.200.112 192.168.200.219
ip dhcp excluded-address 192.168.26.1 192.168.26.99
!
ip dhcp pool Wiireless
network 192.168.200.0 255.255.255.0
default-router 192.168.200.1
domain-name thedurhamcorporation.com
dns-server 8.8.8.8
option 150 ip 10.110.0.1
lease 0 12
!
ip dhcp pool Users
network 192.168.69.0 255.255.255.0
default-router 192.168.69.1
domain-name thedurhamcorporation.com
dns-server 8.8.8.8
option 150 ip 10.110.0.1
lease 0 12
!
ip dhcp pool Voice
network 10.110.0.0 255.255.255.0
default-router 10.110.0.1
option 150 ip 10.110.0.1
dns-server 8.8.8.8
domain-name thedurhamcorporation.com
lease 0 12
!
ip dhcp pool Reserved69
host 192.168.69.101 255.255.255.0
hardware-address 0800.091a.8987
default-router 192.168.69.1
dns-server 8.8.8.8
domain-name thedurhamcorporation.com
!
ip dhcp pool Hopper_Durham
host 192.168.200.100 255.255.255.0
client-identifier 2857.67f3.df77
default-router 192.168.200.1
dns-server 8.8.8.8
domain-name thedurhamcorporation.com
!
ip dhcp pool Joey_Durham
host 192.168.200.101 255.255.255.0
client-identifier 000d.c5e1.62fb
default-router 192.168.200.1
dns-server 8.8.8.8
domain-name thedurhamcorporation.com
!
ip dhcp pool Hopper_Sommers
host 192.168.200.110 255.255.255.0
default-router 192.168.200.1
dns-server 8.8.8.8
domain-name thedurhamcorporation.com
!
ip dhcp pool Joey_Sommers
host 192.168.200.111 255.255.255.0
default-router 192.168.200.1
dns-server 8.8.8.8
domain-name thedurhamcorporation.com
!
ip dhcp pool TempVMware
network 192.168.70.0 255.255.255.0
default-router 192.168.70.1
dns-server 8.8.8.8
domain-name thedurhamcorporation.com
!
ip dhcp pool CUCM_Voice
network 192.168.27.0 255.255.255.0
default-router 192.168.27.1
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domain-name thedurhamcorporation.com
option 150 ip 192.168.26.10
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!
ip domain name thedurhamcorporation.com
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ip name-server 8.8.8.8
no ipv6 cef
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multilink bundle-name authenticated
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!
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password encryption aes
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!
voice service voip
no ip address trusted authenticate
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redirect ip2ip
sip
registrar server
!
voice class codec 1
codec preference 1 g711ulaw
!
!
voice register global
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!
voice translation-rule 1
rule 1 /15552439001/ /1000/
rule 2 /15552875487/ /1000/
rule 3 /15554564538/ /1538/
!
voice translation-rule 2
rule 1 /$[2-9].........$/ /1\1/
!
voice translation-rule 3
rule 1 /411/ /18003733411/
!
voice translation-rule 4
rule 1 reject /0/
!
!
voice translation-profile BLOCK-INBOUND
translate calling 4
!
voice translation-profile Free_411
translate called 3
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voice translation-profile Incoming_calls
translate called 1
!
voice translation-profile Ten_Digit_Dialing
translate called 2
!
!
voice-card 0
dsp services dspfarm
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crypto pki token default removal timeout 0
!
crypto pki trustpoint TP-self-signed-2516279958
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2516279958
revocation-check none
rsakeypair TP-self-signed-2516279958
!
!
crypto pki certificate chain TP-self-signed-2516279958
certificate self-signed 01
3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
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quit
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!
license udi pid CISCO2811 sn FTX1219A186
dial-control-mib retain-timer 10080
dial-control-mib max-size 500
username mdurham privilege 15 password 7 Cisco
username ldisbrow privilege 15 password 7 Cisco
username ssommer privilege 15 password 7 Cisco
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redundancy
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gw-accounting syslog
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!
interface FastEthernet0/0
description "VMWare Server"
no ip address
ip nat inside
ip virtual-reassembly in
no ip route-cache
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!
interface FastEthernet0/0.26
encapsulation dot1Q 26
ip address 192.168.26.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
no ip route-cache
!
interface FastEthernet0/0.50
encapsulation dot1Q 50
ip address 192.168.50.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
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!
interface FastEthernet0/1
no ip address
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speed auto
!
interface FastEthernet0/1.2
encapsulation dot1Q 2
ip address 192.168.0.253 255.255.255.0
ip nat inside
ip virtual-reassembly in
no ip route-cache
!
interface FastEthernet0/1.27
encapsulation dot1Q 27
ip address 192.168.27.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
no ip route-cache
!
interface FastEthernet0/1.69
description "Data Network"
encapsulation dot1Q 69 native
ip address 192.168.69.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
no ip route-cache
!
interface FastEthernet0/1.110
description "Voice Network"
encapsulation dot1Q 110
ip address 10.110.0.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
no ip route-cache
!
interface FastEthernet0/1.125
description "TV & Media Network"
encapsulation dot1Q 125
ip address 192.168.125.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
no ip route-cache
!
interface FastEthernet0/1.200
description "Wireless - Guest User Network"
encapsulation dot1Q 200
ip address 192.168.200.1 255.255.255.0
ip access-group 100 in
ip nat inside
ip virtual-reassembly in
no ip route-cache
!
interface FastEthernet0/1/0
description Connects to MoFi 4G modem and Verizon
ip address dhcp
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ip nat enable
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speed auto
!
!
router eigrp 1577
network 10.110.0.0 0.0.0.255
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network 192.168.26.0
network 192.168.27.0
network 192.168.50.0
network 192.168.69.0
network 192.168.125.0
network 192.168.200.0
network 192.168.254.0
!
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip http path flash:/CME_GUI
!
!
ip nat inside source list 20 interface FastEthernet0/1/0 overload
ip route 0.0.0.0 0.0.0.0 FastEthernet0/1/0
!
logging esm config
logging history size 500
access-list 20 remark Networks Allowed onto the Internet
access-list 20 permit 10.110.0.0 0.0.0.255
access-list 20 permit 192.168.0.0 0.0.0.255
access-list 20 permit 192.168.26.0 0.0.0.255
access-list 20 permit 192.168.27.0 0.0.0.255
access-list 20 permit 192.168.50.0 0.0.0.255
access-list 20 permit 192.168.69.0 0.0.0.255
access-list 20 permit 192.168.125.0 0.0.0.255
access-list 20 permit 192.168.200.0 0.0.0.255
access-list 100 remark "Block access from the Guest network to everything except the printer & the Interent
access-list 100 permit ip any host 192.168.69.99
access-list 100 permit ip any 192.168.200.0 0.0.0.7
access-list 100 deny ip any 192.168.0.0 0.0.255.255
access-list 100 permit ip any any
!
!
!
!
!
tftp-server flash:TFTP/7962/apps42.9-2-1TH1-13.sbn
tftp-server flash:TFTP/7962/cnu42.9-2-1TH1-13.sbn
tftp-server flash:TFTP/7962/cvm42sccp.9-2-1TH1-13.sbn
tftp-server flash:TFTP/7962/dsp42.9-2-1TH1-13.sbn
tftp-server flash:TFTP/7962/jar42sccp.9-2-1TH1-13.sbn
tftp-server flash:TFTP/7962/SCCP42.9-2-1S.loads
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tftp-server flash:TFTP/7962/term62.default.loads
tftp-server flash:TFTP/7960/P0030801SR02.bin
tftp-server flash:TFTP/7960/P0030801SR02.loads
tftp-server flash:TFTP/7960/P0030801SR02.sb2
tftp-server flash:TFTP/7960/P0030801SR02.sbn
tftp-server flash:TFTP/7921/APPS-1.4.1SR1.SBN
tftp-server flash:TFTP/7921/CP7921G-1.4.1SR1.LOADS
tftp-server flash:TFTP/7921/GUI-1.4.1SR1.SBN
tftp-server flash:TFTP/7921/SYS-1.4.1SR1.SBN
tftp-server flash:TFTP/7921/TNUX-1.4.1SR1.SBN
tftp-server flash:TFTP/7921/TNUXR-1.4.1SR1.SBN
tftp-server flash:TFTP/7921/WLAN-1.4.1SR1.SBN
tftp-server flash:TFTP/7935/P00503021900.bin
tftp-server flash:TFTP/7985/cmterm_7985.4-1-7-0.bin
tftp-server flash:TFTP/9971/kern9971.9-2-2SR1-9.sebn
tftp-server flash:TFTP/9971/rootfs9971.9-2-2SR1-9.sebn
tftp-server flash:TFTP/9971/sboot9971.031610R1-9-2-2SR1-9.sebn
tftp-server flash:TFTP/9971/sip9971.9-2-2SR1-9.loads
tftp-server flash:TFTP/9971/skern9971.022809R2-9-2-2SR1-9.sebn
tftp-server flash:TFTP/9971/dkern9971.100609R2-9-2-2SR1-9.sebn
tftp-server flash:Desktops/320x212x12/CTS_Phn_TN.png
tftp-server flash:Desktops/320x212x12/CTS_Phn.png
tftp-server flash:Desktops/320x212x12/List.xml
!
control-plane
!
!
no ccm-manager fax protocol cisco
!
no mgcp package-capability res-package
no mgcp timer receive-rtcp
!
mgcp profile default
!
sccp ccm 10.110.0.1 identifier 1 priority 1 version 7.0
!
sccp ccm group 1
associate ccm 1 priority 1
associate profile 2 register tdxcode
associate profile 1 register TDCCONF
!
dspfarm profile 2 transcode universal
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g722-64
codec g729r8
codec ilbc
maximum sessions 3
associate application SCCP
shutdown
!
dspfarm profile 1 conference
codec g729br8
codec g729r8
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
maximum sessions 4
associate application SCCP
shutdown
!
dial-peer cor custom
name LoK_Local
name LoK_National
name LoK_International
name LoK_EMS
!
!
dial-peer cor list Keyring-Local
member LoK_Local
member LoK_EMS
!
dial-peer cor list Keyring-National
member LoK_Local
member LoK_National
member LoK_EMS
!
dial-peer cor list Keyring-International
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member LoK_National
member LoK_International
member LoK_EMS
!
dial-peer cor list Keyring-EMS-Only
member LoK_EMS
!
dial-peer cor list Door-Local
member LoK_Local
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!
dial-peer cor list Door-National
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!
dial-peer cor list Door-International
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member LoK_National
member LoK_International
member LoK_EMS
!
dial-peer cor list Door-EMS-Only
member LoK_EMS
!
!
dial-peer voice 911 voip
corlist outgoing Door-EMS-Only
destination-pattern 911
session protocol sipv2
session target sip-server
dtmf-relay rtp-nte
no vad
!
dial-peer voice 100 voip
description *** Incoming Calls VoIP ***
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call-block translation-profile incoming BLOCK-INCOMING
call-block disconnect-cause incoming call-reject
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session protocol sipv2
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no vad
!
dial-peer voice 210 voip
corlist outgoing Door-National
description *** Outbound 10 Digit Dialing Calls ***
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destination-pattern [2-9].........$
translate-outgoing called 2
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no vad
!
dial-peer voice 200 voip
corlist outgoing Door-National
description *** Outbound 11 Digit Dialing Calls ***
preference 1
destination-pattern 1[2-9]..[2-9]......$
session protocol sipv2
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voice-class codec 1
dtmf-relay rtp-nte
no vad
!
dial-peer voice 5000 voip
description Dial-peer to the Voicemail System"
destination-pattern 5000
b2bua
session protocol sipv2
session target ipv4:10.110.0.2
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 5050 voip
description Dial-peer to the Auto Attendant"
destination-pattern 5050
b2bua
session protocol sipv2
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dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 5051 voip
description Dial-peer to the CUE Management System"
destination-pattern 5051
b2bua
session protocol sipv2
session target ipv4:10.110.0.2
dtmf-relay sip-notify
codec g711ulaw
no vad
!
!
gateway
timer receive-rtp 1200
!
sip-ua
credentials username 5559487364 password 7 Cisco realm anveo.com
authentication username 5559487364 password 7 Cisco realm anveo.com
mwi-server ipv4:10.110.0.2 expires 3600 port 5060 transport udp unsolicited
registrar dns:sip.anveo.com:5010 expires 180
sip-server dns:sip.anveo.com:5010
!
!
!
gatekeeper
shutdown
!
!
telephony-service
sdspfarm units 2
sdspfarm tag 1 TDCCONF
sdspfarm tag 2 tdxcode
conference hardware
max-ephones 42
max-dn 100
ip source-address 10.110.0.1 port 2000
service phone daysDisplayNotActive 1,7
service phone displayOnTime 08:00
service phone displayOnDuration 12
service phone displayIdleTimeout 00:10
service phone settingsAccess 1
service phone modeOfOperation 1
service phone displaywhebincomingcall 1
system message The Durham Corporation
url services http://w1.weather.gov/xml/current_obs/KLCQ.xml
load 7921 CP7921G-1.4.1SR1
load 7935 P00503021900
load 7960-7940 P00308000800
load 7962 SCCP42.9-2-1S
load 7985 cmterm_7985.4-1-7-0
time-zone 12
voicemail 5000
mwi relay
max-conferences 2 gain -6
call-park system redirect
call-park system application
moh music-on-hold.au
multicast moh 239.2.2.2 port 2000
web admin system name Admin password Cisco
dn-webedit
time-webedit
transfer-system full-consult
after-hours block pattern 1 1010 7-24
after-hours block pattern 2 1900 7-24
directory entry 11 8002758777 name US Post Office
directory entry 12 8004633339 name FedEx
directory entry 16 8772234714 name QuickBooks Support
directory entry 17 8665403229 name eBay
directory entry 18 9135424700 name FreightQuote
fac standard
!
!
ephone-template 1
softkeys connected Hold Endcall Park Trnsfer Confrn Join LiveRcd Mobility
max-calls-per-button 4
type 7921
!
!
ephone-dn 1 dual-line
number 1000
label Certification Solutions
description Main Line - CTS
name Main Line - CTS
call-forward busy 5000
call-forward noan 5000 timeout 25
!
!
ephone-dn 2 dual-line
number 1010
label CTS Sales
description Sales Line
name CTS Sales
call-forward busy 5000
call-forward noan 5000 timeout 17
corlist incoming Keyring-National
!
!
ephone-dn 3 dual-line
number 1020
label CTS Service
description Customer Service Line
name CTS Service
call-forward busy 5000
call-forward noan 5000 timeout 17
corlist incoming Keyring-National
!
!
ephone-dn 4 dual-line
number 1030
label CTS Support
description Technical Support Line
name CTS Support
call-forward busy 5000
call-forward noan 5000 timeout 17
corlist incoming Keyring-National
!
!
ephone-dn 8
number 1106
label Garage
description Garage Phone, no outbound calls
trunk 1000
!
!
ephone-dn 10 dual-line
number 1100
label Michael T. Durham
description Michael T. Durham
name Michael T. Durham
call-forward busy 5000
call-forward noan 5000 timeout 25
!
!
ephone-dn 11 dual-line
number 1101
label Lacey
description Lacey Desk phone
name Lacey Disbrow
call-forward busy 5000
call-forward noan 5000 timeout 25
!
!
ephone-dn 12 dual-line
number 1102
label Living Room
description Living Room
name Living Room
call-forward busy 5000
call-forward noan 5000 timeout 17
corlist incoming Keyring-National
!
!
ephone-dn 13 dual-line
number 1103
label Shop
description Shop
name Shop Video Phone
call-forward busy 5000
call-forward noan 5000 timeout 25
corlist incoming Keyring-National
!
!
ephone-dn 14 dual-line
number 1104
label Hanger
description Hanger
name Hanger Phone
call-forward busy 5000
call-forward noan 5000 timeout 30
!
!
ephone-dn 15 dual-line
number 1105
label Bedroom
description Michaels Bedroom
name intercom Living Room
call-forward busy 5000
call-forward noan 5000 timeout 17
corlist incoming Keyring-National
!
!
ephone-dn 18 dual-line
number 1108
label Valerie
description Valerie
name intercom Living Room
call-forward busy 5000
call-forward noan 5000 timeout 17
corlist incoming Keyring-National
!
!
ephone-dn 19
number B1100
name Intercom Shop
intercom A1103 no-mute label "Shop"
!
!
ephone-dn 20
number A1100
name Intercom Lacey
intercom A1101 no-mute label "Lacey"
!
!
ephone-dn 21
number A1100
name Intercom Living Room
intercom A1102 no-mute label "Living Room"
!
!
ephone-dn 22
number A1100
name Intercom Shop
intercom A1103 no-mute label "Shop"
!
!
ephone-dn 23
number A1100
name Intercom Hanger
intercom A1104 no-mute label "Hanger"
!
!
ephone-dn 25
number A1101
name Intercom Michael
intercom A1100 no-mute label "Michael T. Durham"
!
!
ephone-dn 26
number A1101
name intercom Living Room
intercom A1102 no-mute label "Living Room"
!
!
ephone-dn 27
number A1101
description Intercom from Lacey to Shop
name Iintercom Shop
intercom A1103 no-mute label "Shop"
!
!
ephone-dn 28
number A1101
name Intercom Hanger
intercom A1104 no-mute label "Hanger"
!
!
ephone-dn 30
number A1102
name Intercom Michael
intercom A1100 no-mute label "Michael T. Durham"
!
!
ephone-dn 31
number A1102
name Intercom Lacey
intercom A1101 no-mute label "Lacey"
!
!
ephone-dn 32
number A1102
name Intercom Shop
intercom A1103 no-mute label "Shop"
!
!
ephone-dn 33
number A1102
name Intercom Hanger
intercom A1104 no-mute label "Hanger"
!
!
ephone-dn 35
number A1103
description From Shop to Michael's video phone
name Intercom Michael
intercom B1100 no-mute label "Michael T. Durham"
!
!
ephone-dn 36
number A1103
description Intercom form Shop to Lacey
name Intercom Lacey
intercom A1101 no-mute label "Lacey"
!
!
ephone-dn 37
number A1103
description Intercom from Shop to Living Room
name Intercom Living Room
intercom A1102 no-mute label "Living Room"
!
!
ephone-dn 38
number A1103
description Intercom from Shop to Hanger
name Intercom Hanger
intercom A1104 no-mute label "Hanger"
!
!
ephone-dn 39
number A1103
description From Shop to Michael's video phone
name Intercom Michael
intercom A1100 no-mute label "Michael T. Durham"
!
!
ephone-dn 40
number A1111
description Intercom from Lacey to Living Room
name Intercom Living Room
intercom A1102 no-mute label "Living Room"
!
!
ephone-dn 41
number A1111
description From Lacey to Michael's phone
name Intercom Michael
intercom A1100 no-mute label "Michael T. Durham"
!
!
ephone-dn 42
number A1100
description From Michael to Lacey's phone
name Intercom Michael
intercom A1111 no-mute label "Lacey"
!
!
ephone-dn 43
number A1100
description From Living Room to Lacey's phone
name Intercom Living Room
intercom A1111 no-mute label "Living Room"
!
!
ephone-dn 50
number 3000
park-slot timeout 300 limit 3 notify 1000 transfer 5000
!
!
ephone-dn 51 dual-line
number 3001
park-slot timeout 300 limit 3 recall alternate 1000
!
!
ephone-dn 60 dual-line
number 1538
label "KD Technologies"
description Shop
name KD Technologies
call-forward busy 5000
call-forward noan 5000 timeout 25
corlist incoming Keyring-National
!
!
ephone-dn 98 octo-line
number AA01
conference ad-hoc
!
!
ephone-dn 99
number 5998....
mwi off
!
!
ephone-dn 100
number 5999....
mwi on
!
!
ephone 9
device-security-mode none
description "Office Video Phone"
video
mac-address 0050.6003.2BE8
ephone-template 1
type 7985
button 1:3 2:1 3f2 5:19
button 6:12
!
!
!
ephone 10
device-security-mode none
description "Michael T. Durham"
mac-address 0014.A998.C12D
ephone-template 1
type 7971
mwi-line 2
button 1:10 2:1 3:20 4:21
button 5:22 6f60
!
!
!
ephone 11
device-security-mode none
description Lacey
mac-address 0013.C461.BB6F
ephone-template 1
type 7970
button 1:11 2:1 3:41 4:40
!
!
!
ephone 12
device-security-mode none
description "Living Room Phone"
mac-address 0026.0B5C.795D
ephone-template 1
type 7945
button 1:1 2:32
!
!
!
ephone 13
device-security-mode none
description "Shop Video Phone"
video
mac-address 0050.6003.6B74
ephone-template 1
type 7985
button 1:13 2:1 3:35 4f60
button 5:37 6:39
!
!
!
ephone 14
device-security-mode none
description Hanger Phone
!
!
!
ephone 15
device-security-mode none
description living room 7971 phone
mac-address 0011.2121.3A94
type 7971
button 1:12 2:1 3:32 4:30
!
!
!
ephone 16
device-security-mode none
description "Garage Phone"
mac-address 0011.93C2.AE67
type 7905
!
!
!
ephone 17
device-security-mode none
description "Michael's Bedroom Phone"
mac-address 0008.2128.7A30
ephone-template 1
type 7940
button 1:15 2:1
!
!
!
ephone 18
device-security-mode none
description Valerie Winters' 7971 phone
mac-address 0015.C696.E15A
type 7971
button 1:18 2:1 3:32 4:30
!
!
!
ephone 20
device-security-mode none
description Color WiFi Phoen
mac-address 0022.90FD.8AA4
ephone-template 1
max-calls-per-button 4
type 7921
button 1:1 2:25
!
!
!
!
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
exec-timeout 0 0
privilege level 15
password 7 Cisco
logging synchronous
login local
terminal-type monitor
monitor
transport input telnet ssh
transport output telnet
line vty 5 15
privilege level 15
password 7 Cisco
logging synchronous
login local
transport input telnet
transport output telnet
!
scheduler allocate 20000 1000
ntp master 2
ntp server 216.228.192.69
end