cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
318
Views
0
Helpful
2
Replies

CME and CUE DTMF not working

mmrkoci92
Level 1
Level 1

Hi all,

 

I have a CME on which SIP call arrives which I forward to CUE where I have IVR configured. This IVR plays some messages and offers some choices, however none of the digits I press on my phone comes to CUE.

 

Call flow: PSTN - CME - CUE

 

CME receives DTMF as inband and I can clearly see the digit signals when I take tcp dump on CME. I have transcoder configured and on DP to CUE I have dtmf relay sip notify. Also on DP to CUE I have g711ulaw while on inbound DP on which call arrives I have g711alaw. So since call connects I figure my transcoder is working, however DTMF is clearly not being transcoded. So why is my transcoder not transcoding DTMG but it's transcoding from g711alaw to g711ulaw?

 

radio-cme#sh dspfarm profile 1
Dspfarm Profile Configuration

Profile ID = 1, Service =Universal TRANSCODING, Resource ID = 1
Profile Service Mode : Non Secure
Profile Admin State : UP
Profile Operation State : ACTIVE
Application : CUBE Status : ASSOCIATED
Resource Provider : FLEX_DSPRM Status : UP
Total Number of Resources Configured : 16
Total Number of Resources Available : 16
Total Number of Resources Out of Service : 0
Total Number of Resources Active : 0
Codec Configuration: num_of_codecs:5
Codec : pass-through, Maximum Packetization Period : 0
Codec : g711ulaw, Maximum Packetization Period : 30
Codec : g711alaw, Maximum Packetization Period : 30
Codec : g729ar8, Maximum Packetization Period : 60
Codec : g729abr8, Maximum Packetization Period : 60

 

I've attached sh run and debug ccsip for one test call. I changed calling number to 1001, and I deleted some info from sh run which I dont wanna disclose.

 

Appriciate any help in regards to this issue.

2 Replies 2

Scott Leport
Level 7
Level 7

Hi,

 

thanks. This was first marked as spam and unavailable so I had to create another thread. Not sure what happen here.

We can use the duplicate and this can be closed.

 

BR,

Matija

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: