05-10-2016 08:59 AM - edited 03-17-2019 06:51 AM
Hello - we are looking at upgrading both our hardware and software for CME and CUE and looking for some documentation at discussing both of these processes. Below are a list of question we have on the process.
Our current hardware platform is 2811 and we are going to a 2921 router. The current IOS is 12.4T(20) CME = 7.0 and we are currently running CUE 3.2. We are looking at going to IOS 15.4(3)M CME = 10.5 and CUE 8.6.
We do not do a lot of CME or CUE so looking for some guidance.
05-10-2016 09:53 AM
Hi Ed,
Most of these questions are already answered in the past. I suggest you look up the posts in CSC first.
https://supportforums.cisco.com/discussion/12387311/upgrade-cue-303
Regards,
Sami
05-10-2016 12:08 PM
CSC?
05-10-2016 12:40 PM
Cisco Support Community.
I suggest you upgrade both CME and CUE to 8.x version (check below URLs first) and then take backup of CUE and attempt restore on new CUE module.
Check hardware and software compatibility here.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/compatibility/cuemigration.html
http://www.andovercg.com/datasheets/cisco-unity-express-compatibility-matrix.pdf
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