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CME and UCCX premium data base dips

bimckenz
Level 1
Level 1

Does CME support UCCX and data base dips?

1 Reply 1

Anthony Holloway
Cisco Employee
Cisco Employee

According to the Data Sheet it is supported:

http://www.cisco.com/en/US/partner/prod/collateral/voicesw/custcosw/ps5693/ps1846/data_sheet_c78-629807.html

Or more specifically, it doesn't say that it's not supported.  I have not actually ever done this before.  But, if you think about what all is involved in the DB communications during script execution, only UCCX and the DB, I would think CME would support this, because it's not involved.