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CME Basic AA

Ali Norouzi
Beginner
Beginner

Hello,

I want to activate basic auto attendant on my CME. I have three attached TCL files. Are these files enogh or I need more files? I know that an audio file must be placed in flash of the router.

7 Replies 7

Bruno Rangel
Advocate
Advocate

Hello Ali

These files are used for Fax Services, if that is what are looking for, yes they are the necessary files on this link  you can find how do this.

I hope this help

Please remember to rate helpful  responses and identify helpful or correct answers.

Cheers
Bruno Rangel

"Se você quiser alguém em quem confiar, confie em si mesmo. Quem acredita sempre alcança"
Renato Russo

Cheers
Bruno Rangel
Please remember to rate helpful responses using the star bellow and identify helpful or correct answers

Hello Bruno,

No I don't need fax. I want to have a basic auto attendant so the callers from PSTN lines hear a recorded voice to guide them to dial correct extension.

Then you need the files for B-ACD. Can be downloaded from cisco.com.

Please remember to rate all useful posts.

Sent from Cisco Technical Support iPhone App



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You can also use a basic AA without menu:

http://www.cisco.com/cisco/software/release.html?mdfid=277641082&catid=278875240&softwareid=283451126

Note

1. Cisco.com downloads require a valid support contract.

2. Please do not leave bad rating for posts that are 100% correct, and made with the will to help.

Nice work Paolo (+5), keep it up!

Sent from Cisco Technical Support iPhone App



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Hi Paolo

Can you specify which version of AA packages is ok for cme-full-7.1.0.1 ?

Any will work.

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