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Participant

CME CAller ID

Hello everyone,

I have CME 8.6 running at a central site with phones coming in over a VPN at a remote site.  Caller name is not being passed between sites and even internally at the remote site.  Any ideas on what the issue is?

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6 REPLIES 6
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Hall of Fame Master

Check remote site ephone-dn configuration.

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Its the same for all phones

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Frequent Contributor

give us config file

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Here you go.  Thanks!

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Hi you have only 2 numbers with names

ephone-dn  14  dual-line

number 220

label Receptionist

description XXXXX Receptionist

name XXXXX MainNumber

call-forward busy 100

call-forward noan 100 timeout 18

!

!

ephone-dn  15  dual-line

number 221

label XXXXX

description XXXXX

name XXXXX

call-forward busy 100

call-forward noan 100 timeout 18

!

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Actually anywhere you see an XXXXX there was a name.  I sanitized the config before posting as there were a few fairly uncommon names amongst the lot.

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