CME CAller ID

[angel-moon]

Hello everyone,

I have CME 8.6 running at a central site with phones coming in over a VPN at a remote site.  Caller name is not being passed between sites and even internally at the remote site.  Any ideas on what the issue is?

All replies rated.                  

[paolo bevilacqua]

Check remote site ephone-dn configuration.

[angel-moon]

Its the same for all phones

[Tagir Temirgaliyev]

give us config file

[angel-moon]

Here you go.  Thanks!

[Tagir Temirgaliyev]

Hi you have only 2 numbers with names

ephone-dn  14  dual-line

number 220

label Receptionist

description XXXXX Receptionist

name XXXXX MainNumber

call-forward busy 100

call-forward noan 100 timeout 18

!

!

ephone-dn  15  dual-line

number 221

label XXXXX

description XXXXX

name XXXXX

call-forward busy 100

call-forward noan 100 timeout 18

!

[angel-moon]

Actually anywhere you see an XXXXX there was a name.  I sanitized the config before posting as there were a few fairly uncommon names amongst the lot.