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[CME] CFA to external issues afer upgrade

kamil_folga
Beginner
Beginner


Hi!

 

I'm configuring a call forwarding from internal extension to the external number:

 

ephone-dn 2 dual-line
number 802
name 802
call-forward all 0111222333

 

There is no physical phone for this DN. It`s a dummy/virtual DN that is already CFA to the outside number. This DN is in monitor button on physical phone:

 

ephone 1
button 1:1 2m2

 

User on ephone 1 press button 2 to call number 0111222333.

 

It`s works on IOS 15.6(3)M - CME 11.5. After upgrade to 15.7(3)M2 - CME 12.0 this not works.

 

Anybody help?

 

Best regards,

 

Kamil

6 REPLIES 6

Nipun Singh Raghav
Cisco Employee
Cisco Employee
Can you share an output for "show dial-peer voice summary" ?

Nipun Singh Raghav
"We cannot solve our problems with the same thinking we used when we created them"

cme#show dial-peer voice summary | inc 802

 

20177 pots down down 802$ 0 50/0/298 NA

 

This configuration worked well before CME upgrade. It`s seems like I can no call forward all an ephone-dn that is not assigned to a registered phone (?)

The dial-peer is in a down state so potentially it cannot handle calls. Can you delete and re-add the DN. You would need to re-add the button command on the ephone post this.



Nipun Singh Raghav
"We cannot solve our problems with the same thinking we used when we created them"

Another extension 670, 671, 672. After delete and e-add DN:

 

20200 pots up up 671$ 0 50/0/299 NA
20201 pots up up 670$ 0 50/0/300 NA
20202 pots up up 672$ 0 50/0/298 NA

 

but when re-add button to ephone - CH1 is DOWN:

 

show ephone

 

ephone-42[41] Mac:B4A4.E328.F123

button 4: cw:1 ccw:(0)
dn 300 number 670 cfa 06XXXXXXXX CH1 DOWN monitor-ring
button 5: cw:1 ccw:(0)
dn 299 number 671 cfa 06XXXXXXXX CH1 DOWN monitor-ring
button 6: cw:1 ccw:(0)
dn 298 number 672 cfa 06XXXXXXXX CH1 DOWN monitor-ring

 

Extension with no CFA on the same phone are OK:

 

button 2: cw:1 ccw:(0 0)
dn 10 number 710 CH1 IDLE CH2 IDLE monitor-ring shared
button 3: cw:1 ccw:(0 0)
dn 12 number 712 CH1 IDLE CH2 IDLE monitor-ring shared

I remember I saw a defect sometime ago, can’t recall the code though. Let me look for it.
What platform is this ?

Nipun Singh Raghav
"We cannot solve our problems with the same thinking we used when we created them"

Thanks for your support. Platform Cisco 2951 - c2951-universalk9-mz.SPA.157-3.M2.bin

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