CME Dailing Additional Digits In a Call?

[thomas-morgan]

I have a CME setup. When i make a call and get an automated service saying "dial one for.... dial two for....." it doesn't recognize when I press 'one' or 'two'...

What am i missing?

What is this functionality called?

[Chris Deren]

Sounds like your DTMF method is incorrect on your dial-peers. Please provide "sh run" from the CME router, and explain what trunk type you are using: SIP, PRI, FXO?

[thomas-morgan]

Hi Chris,

Thanks for the response, good to know its called DTMF! I'm reluctant to release the configuration for the router because of where it used. Is it possiable you can advise a specific section that would help? 

Cheers, Tom.

[Deepak Rawat · Accepted solution]

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmenetwk.html#pgfId-1066825

Regards

Deepak

[thomas-morgan]

Thanks both; that's sorted it! 

[Deepak Rawat]

Glad your issue got resolved and thanks for updating the forum.

Regards

Deepak