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CME failover not working

We have configured 2 routers for HA. The configuration seems to be exactly as per the Cisco guide but somehow failover is not getting triggered and phones dont register to the secondary router. Here is the configuration

 

Primary Router telephony configuration:

===============================

telephony-service
sdspfarm units 1
sdspfarm transcode sessions 5
sdspfarm tag 1 mtp123456792012
authentication credential admin cisco321
max-ephones 42
max-dn 144
ip source-address 192.168.26.100 port 2000 secondary 192.168.26.200
url services http://192.168.26.101/voiceview/common/login.do
url authentication http://192.168.26.100/CCMCIP/authenticate.asp
cnf-file location flash:
load 7942 SCCP42.9-4-2SR3-1S
load 7962 SCCP42.9-4-2SR2-2S
date-format dd-mm-yy
voicemail 800
max-conferences 8 gain -6
call-forward pattern .T
web admin system name admin secret 5 $1$bBna$3XkisZsjCju6achaSWDSC1
transfer-system full-consult
transfer-pattern .T
create cnf-files 
!

 

Secondary Router telephony configuration:

===============================

telephony-service
sdspfarm units 1
sdspfarm transcode sessions 5
sdspfarm tag 1 mtp123456792019
authentication credential admin cisco321
max-ephones 42
max-dn 144
ip source-address 192.168.26.100 port 2000 secondary 192.168.26.200
url services http://192.168.26.201/voiceview/common/login.do
url authentication http://192.168.26.200/CCMCIP/authenticate.asp
cnf-file location flash:
load 7942 SCCP42.9-4-2SR2-2S.loads
load 7962 SCCP42.9-4-2SR2-2S
date-format dd-mm-yy
voicemail 800
max-conferences 8 gain -6
call-forward pattern .T
web admin system name admin secret 5 $1$30HY$zp1.e.zEQnbjmm.McHG/s/
transfer-system full-consult
transfer-pattern .T
create cnf-files 

!

Both the routers have same IOS version and so the callamanger express version:

VG2-LONDON#sh telephony-service
CONFIG (Version=8.6)
=====================
Version 8.6
Max phoneload sccp version 17
Max dspfarm sccp version 18
Cisco Unified Communications Manager Express

 

IP Phones are 7942 with latest 9.4 version firmware

 

Please advise

 

saif

 

2 Replies 2

If you see the webpage of the phones:

Unified CM 1 192.168.26.100 Active
Unified CM 2 192.168.26.100 Standby

 

here it shows CM2 as .100 rather than 200

The issue has been resolved. 

For those interested, it was issue with phone firmware. I had to factory reset the phones and upgrade them again.

Saif