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Felix Sarayar
Beginner

CME - No MOH Resources Available message

Hi All,

got a cme lab like the following

PSTN===|2811|====|2801(CME)|====|3560sw|===|phones|

I have setup multicast MOH, and this works when I'm calling phone to phone.

Problem is when I call PSTN, putting them on hold all I hear are beeps. I figure this is a transcoding issue?

I have a dial-peer on the 2811 to receive calls from 2801 like this:

dial-peer voice 800 voip

description INBOUND FROM CME

preference 1

answer-address 11..

incoming called-number 0.T

no vad

***Debug ephone Moh****

May 11 06:08:24.729: MoH route If FastEthernet0/0.4 ETHERNET 10.2.2.1 via ARP

May 11 06:08:29.848: MoH route If FastEthernet0/0.4 ETHERNET 10.2.2.1 via ARP

May 11 06:08:34.952: MoH route If FastEthernet0/0.4 ETHERNET 10.2.2.1 via ARP

May 11 06:08:40.087: MoH route If FastEthernet0/0.4 ETHERNET 10.2.2.1 via ARP

May 11 06:08:41.699: No MOH resources available for DN 2 chan 1 codec 11

****sh run snippets CME****

!

voice-card 0

codec complexity medium

dsp services dspfarm

!

!

dspfarm profile 2 transcode

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729abr8

maximum sessions 5

associate application SCCP

!

telephony-service

sdspfarm units 1

sdspfarm transcode sessions 2

em logout 0:0 0:0 0:0

max-ephones 10

max-dn 20

ip source-address 10.2.2.1 port 2000

timeouts interdigit 3

cnf-file location flash:

cnf-file perphone

load 7911 SCCP11.8-3-3SR2S.loads

load 7912 CP7912080003SCCP070409A.sbin

load 7960-7940 P00308000500.bin

date-format dd-mm-yy

max-conferences 1 gain -6

moh music-on-hold.au

multicast moh 239.1.1.1 port 2000

transfer-system full-consult

fac custom pickup local **3

fac custom pickup group **4

fac custom pickup direct #

create cnf-files version-stamp Jan 01 2002 00:00:00

!

**sh inv**

NAME: "PVDM 0", DESCR: "PVDMII DSP SIMM with four DSPs"

PID: PVDM2-64          , VID: V01 , SN:

I'm following the Admin guide where it tells me to do the dsp transcoder maximum sessions but I only get zero 0.

(config)#dsp transcoder maximum ses ?

  <0-0>  Specify the maximum transcoding sessions value

What am I missing?

Regards

Felix

1 ACCEPTED SOLUTION

Accepted Solutions
sumimanc
Cisco Employee

Hi Felix,

CME MOH only support g711u codec
- configure transcoder for CME, and ensure Transcoder register to CME

type sh sccp command to see if the transcoder is actually registered to cme

It might be that your pvdms are all used

Can you attach the show tech please ???

HTH

PS: please rate useful posts

Regards,

sumit

View solution in original post

3 REPLIES 3
sumimanc
Cisco Employee

Hi Felix,

CME MOH only support g711u codec
- configure transcoder for CME, and ensure Transcoder register to CME

type sh sccp command to see if the transcoder is actually registered to cme

It might be that your pvdms are all used

Can you attach the show tech please ???

HTH

PS: please rate useful posts

Regards,

sumit

View solution in original post

gagansi
Beginner

HI

There is a bug with the multicast MOH.Can you please specify the IOS you are using or send the show tech as it will have all the furthere required Inforemation.

Thanks

Gagandeep Singh

PS: please rate useful posts

Felix Sarayar
Beginner

Yep correct

I had to reconfigure the other dspfarm to use less sessions.

then new dspfarms will show up with available sessions.

thanks

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