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CME SIP issue - Cisco 7821 phone not registering

gsidhu
Level 3
Level 3

Hi

 

I am having issues with getting a Cisco 7821 phone to register.

Current deployment is with Cisco 6921 phones SCCP registration

SIP integration with CUE

SIP integration with Mitel system

 

c2951-universalk9-mz.SPA.154-3.M1.bin (CME 10.5)

In flash:

rootfs78xx.10-1-1SR1-4.sbn

kern78xx.10-1-1SR1-4.sbn

sboot78xx.10-1-1SR1-4.sbn

sip78xx.10-1-1SR1-4.loads

 

The 7821 phone gets IP address but fails to register. Please could somebody let me know why phone is not registering.

 

Configuration below (10.245.226.132 is CME address) .

 

voice service voip
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 fax protocol pass-through g711ulaw
 modem passthrough nse codec g711ulaw redundancy maximum-sessions 5
 h323
 sip
  registrar server expires max 600 min 60
  options-ping 90
!
voice class codec 1
 codec preference 1 g711alaw
 codec preference 2 g711ulaw
 codec preference 3 g729r8
!

voice register global
 mode  cme
 source-address 10.245.226.132 port 5060
 max-dn 30
 max-pool 10
 load 7821 sip78xx.10-1-1SR1-4
 authenticate register
 authenticate realm all
 timezone 22
 date-format D/M/Y
 voicemail 590
 tftp-path flash:
 create profile sync 0061443538560005
 network-locale GB
!
voice register dn  1
 number 1010
 name user1
 label user1
 mwi
!
voice register pool  1
 busy-trigger-per-button 2
 id mac F09E.636E.63F2
 type 7821
 number 1 dn 1
 presence call-list
 dtmf-relay rtp-nte
 username 1010 password 123
 codec g711ulaw
 no vad

 

dial-peer voice 391 voip
 description *** Auto Attendant ***
 destination-pattern 399
 session protocol sipv2
 session target ipv4:10.245.226.131
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 392 voip
 description *** Administration Via Telephone ***
 destination-pattern 392
 session protocol sipv2
 session target ipv4:10.245.226.131
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 393 voip
 description *** Extension Assigner ***
 service ea out-bound
 destination-pattern 393
 session target ipv4:10.245.226.132
!
dial-peer voice 590 voip
 description *** Voice Mail Pilot ***
 destination-pattern 590
 b2bua
 session protocol sipv2
 session target ipv4:10.245.226.131
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 1 pots
 description ** Match all incoming POTS calls **
 translation-profile incoming IncomingPSTNcalls
 incoming called-number .
 direct-inward-dial
!

dial-peer voice 899 voip
 description Call to Mitel
 translation-profile incoming Prefix9
 translation-profile outgoing rem44
 destination-pattern [23]..
 session protocol sipv2
 session target ipv4:192.168.114.2
 voice-class codec 1 
 dtmf-relay rtp-nte
 no vad

 

!
interface GigabitEthernet0/0
 description *** Connection to Mitel Phone System  ***
 ip address 192.168.114.5 255.255.255.248
 duplex auto
 speed auto
!
interface ISM0/0
 description *** Connection to Cisco Unity Express ***
 ip unnumbered GigabitEthernet0/1
 service-module ip address 10.245.226.131 255.255.255.128
 !Application: CUE Running on ISM
 service-module ip default-gateway 10.245.226.132
!
interface GigabitEthernet0/1
 description *** Connection to IP Phone LAN ***
 ip address 10.245.226.132 255.255.255.128
 duplex auto
 speed auto

 

ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip http path flash:
!
ip route 0.0.0.0 0.0.0.0 10.245.226.129
ip route 10.245.226.131 255.255.2

 

tftp-server flash:apps37sccp.1-4-4-0.bin
tftp-server flash:sip78xx.10-1-1SR1-4.loads
tftp-server flash:rootfs78xx.10-1-1SR1-4.sbn
tftp-server flash:sboot78xx.10-1-1SR1-4.sbn
!

!
sip-ua
 mwi-server ipv4:10.245.226.131 expires 3600 port 5060 transport udp
 registrar ipv4:10.245.226.132 expires 600
!
!
!
gatekeeper
 shutdown
!
!
telephony-service
 authentication credential cmeadmin c4p1ta2012
 xml user xmladmin password xmladmin 15
 extension-assigner tag-type provision-tag
 max-ephones 104
 max-dn 299
 ip source-address 10.245.226.132 port 2000
 auto assign 101 to 105
 no service directed-pickup
 timeouts interdigit 5
 system message CFGS
 url services http://10.245.226.131/voiceview/common/login.do
 url authentication http://10.245.226.132/CCMCIP/authenticate.asp 
 cnf-file location flash:
 cnf-file perphone
 load 7931 SCCP31.9-2-1S
 load 6921 SCCP69xx.9-2-1-0
 time-zone 22
 date-format dd-mm-yy
 voicemail 590
 max-conferences 8 gain -6
 call-forward pattern .T
 moh enable-g711 "music-on-hold.au"
 web admin system name cmeadmin secret 5 $1$QmIK$46fDKVSudMxzI2bRp/Ef7/
 time-webedit
 transfer-system full-consult
 transfer-pattern .T
 secondary-dialtone 9
 create cnf-files version-stamp Jan 01 2002 00:00:00
!
!

!
ephone-dn  298
 number 598...
 mwi on
!
!
ephone-dn  299
 number 599...
 mwi off

 

 

46 Replies 46

techsupport
Level 1
Level 1

I was having the same issue with 7821 and 8945 phones but after referring this blogs, I can able to solve, now both of my phones are registered and working

nehal1987
Level 1
Level 1

..