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Beginner

CME SIP Pickup

Hi,

Someone has a working config of CME using SIP Phone 3905 and with pickup working?

My issue is that pickup doesn't work.

When I press the feature button then pickup I get reorder tone.

I have configured pickup-group on voice register dn and the service directed pickup on telephony service. After that, I create cnf-files(on telephony-service) and create profile (on voice register global) and reset the phones. Anyone know If I am missing something?

Rgds,

Fabio

6 REPLIES 6
Highlighted
Beginner

Hi,

It's working now, thanks to TAC engineer.

I open an case to help me with the question, and I have to configure:

call-park system application

On telephony-service and generate the cnf-files again (no create cnf-files, create cnf files).

Rgds,

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Thanks for posting back, Fabio!

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Beginner

Hello Fabio,

I have a same problem, but even doing the above procedure, call pickup not working fine in the SIP Phone 3905.

This is voice register dn and pool configuration:

voice register dn  26

number XXXX

allow watch

pickup-call any-group

pickup-group 20

name MARIA

label XXXX

voice register pool  26

registration-timer max 120 min 60

id mac 203A.0723.057C

type 3905

number 1 dn 26

template 1

cor incoming LOCAL default

cor outgoing INTERNO default

presence call-list

dtmf-relay rtp-nte

voice-class codec 1

username abcd password abcd

no vad

Do you have any other configuration to solved this problem?

Best Regards,

Cláudio Costa

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Hi Claudio,

You have to configure the command 'call-park system application' under telephony service, and then regenerate the cnf-files.

Rgds

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Hi,

when I configuring 'call-park system application' under telephony service the pickup between Skinny Phones does

not work. Then I can use pickup from SIP Phones. (I have also activated 'fac standard' under telephony services)

When I remove the 'call-park system application', then the pickup between Skinny Phones working again.

I have testest with ios 15.3(3)M.

Is there another way to activate Pickup for SIP Phones with Pickup between Skinny Phones working ?

Thanks

Carsten

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Thanks ffunaki001, you saved my life!! :)

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