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cme speed dial problem

Amit Shah
Level 1
Level 1

Hi

I have a 2951 Router running cme 8.0 and ios version 15.1(T1) I have a 7962 phone with 2 7915 24 button side cars, so in all i have 54 buttons available to configure for lines or speed dials.  I am tryng to configure speed dials, my problem is that the 1st speed dial appears on the 24th button of the first side car and the 2nd speed dial appears on the 13th button on the second side car. Why are the speed dials not appearing on the 13th button on the first side car or even the phone. 

ephone  1
description Chris LeBlanc
mac-address FCFB.FBCA.D291
ephone-template 1
max-calls-per-button 4
busy-trigger-per-button 4
username "cleblanc" password password

speed-dial 1 14257406247 label "Main"
speed-dial 2 12533771100 label "Scott Jones"
speed-dial 3 14255083876 label "Davy Phillips"
speed-dial 4 15039327798 label "Mike Andrews"
speed-dial 5 15039323831 label "Aaron Monnig"
speed-dial 6 15039327839 label "Dan Miller"
speed-dial 7 15039320246 label "Gary Neperud"
speed-dial 8 15039327614 label "Shari Locher"
speed-dial 9 15039327819 label "Katie Wetherford"
speed-dial 10 15039325398 label "Luis Castillo"
type 7962 addon 1 7915-24 2 7915-24
button  1:300 2:1 3m363 4m364
button  5m365 6m366 7m2 8m3
button  9m4 10m5 11m6 12m7
button  13m8 14m9 15m10 16m11
button  17m12 18m13 31m14 32m15
button  33m16 34m17 35m18 36m19
button  37m20 38m21 39m22 40m23
button  41m24

3 Replies 3

Adam Thompson
Level 4
Level 4

What firmware versions are you running on your 7962 and 7915 devices?

I am running the following in SCCP

7962

8-5-3S

7915

1.0.3

ubisec_bchan
Level 1
Level 1

I have the same issue.  Any luck getting the speed dial buttons moved around?

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