Hi....I'm new to using CME/SRST as a means of providing inteligent hunt groups handling for CUCM survivability and I'm having a problem getting the HLog feature working, ie the HLog softkey is visible in an idle state but you receive 'That key is not active here' when trying to activate - I'm assuming the action of pressing the HLog button should log you out of the assigned hunt group??
I have a 2921 ISR (IOS 15.1.3T3) that is providing SRST (SRST 8.5) for a couple of test handsets (7940 & 7942). The handsets need the ability to login/logout of their resepctive hunt groups..I only have a single hunt group setup at the moment but there will be many in the final design. I have to statically placed my ephone-dns in to their respective ephone-hunt groups once they have been auto provisioned using the 'srst mode auto-provision dn' command, ie there is no concept of Dymamic Hunt Group Membership.
Here's my config
telephony-service
srst mode auto-provision dn
srst ephone template 1
srst dn template 1
srst dn line-mode dual
max-ephones 10
max-dn 20 preference 1
ip source-address 10.101.161.197 port 2000
max-redirect 20
no service directed-pickup
timeouts interdigit 5
system message secondary WAN down - SRST
time-zone 21
time-format 24
date-format dd-mm-yy
max-conferences 8 gain -6
call-forward pattern .T
hunt-group logout HLog
transfer-system full-consult
transfer-pattern .T
fac standard
create cnf-files version-stamp 7960 May 16 2012 15:22:37
ephone-dn-template 1
pickup-group 10
ephone-template 1
softkeys idle Newcall Cfwdall Pickup Dnd HLog
softkeys ringing Answer HLog
ephone-dn 1 dual-line
number 3295
label 3295
description 01422301295
preference 1
ephone-dn-template 1
ephone-hunt login - not sure if this command is only required for Dynamic hunt group membership, ie 'list *,*' sort of thing??
ephone-dn 3
dual-line number 55997
description 55997
preference 1
ephone-dn-template 1
ephone-hunt login
ephone-hunt 1 longest-idle
pilot 301520
list 3295, 55997
preference 3
timeout 5, 5
statistics collect
description *** SALES ***
When you place a call to the pilot number (301520) the call is offered to both handsets as expected.
Firmware levels are 7940 (P0030801SR01) and 7942 (SCCP42.9-2-3S)
Should the HLog key allow me to login/logout when I have statically allocated my ephone-dns to a specific ephone-hunt group???? If I modify the ephone-hunt list to dynamic membership I can use the standard FAC (*3 and #3) to login/out but I have to be able to statically assign my dns to the hunt group....Anyone done this before? If so it could be one for TAC.....Also - I'm not using any shared lines..
Cheers
