11-11-2015 02:27 AM - edited 03-17-2019 04:52 AM
Hi All,
We are plannign to integrate the Nice call recording server with Call Manager express. So if any one please let me know the possibilities, limitaions, prerequsites and precautions to step ahead further.
Thanks,
Abhilash
11-11-2015 04:43 AM
Hi Abhilash,
I have seen NICE doing span based recording with CME where NICE basically captures all the voice traffic of CME, however there is no official documentation available for the same. You can check with NICE support for their recommendations or any documentation.
Manish
11-23-2015 01:40 AM
Hi MAnish,
Thanks for infomation . Can you please share the common procedure and pre requisites by your experiences.
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