I have an extension that has lost dial-tone. This phone has been in service for over two years and has been working properly until now. Other buttons configured on the same phone work fine and the user can dial out, but not if using his extension. I have tried the following with no success:
-Checked the speakerphone and cabling
-Tried dialing out using the same extension on another phone (no dial-tone for the same extension on the other phones)
-Resetting the phone to factory defaults
-Removing the phone and configuring a brand new phone
Incoming calls to the extension work fine and everything looks correct on the display. The environment is Cisco CME 7 and the phone in question is a 7962.
You have a user/extension which has lost Dial tone i.e of IP phone 7962.It may be because of the following factors : 1.You are not connected to Extension mobility services. 2.the system requires a Client matter code (CMC) or Forced authorization code(FAC) after dialing a number.(SCCP phones only). 3.Change the time-of-day restrictions that prevent you from using some features during certain hours of the day.
New Cisco Champion Radio release on Zero Trust for WebexListen: https://smarturl.it/CCRS8E14 Follow us: https://twitter.com/CiscoChampion Cisco introduced End to End (E2E) Encryption in 2008 as a Webex Meeting option where only the me...
Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event will have place on Tuesday 20th, April 2021 at 10:00 hrs PDT
Learn: How to configure Cloud Connected PSTN with Webex Calling
CCP Provider Name
Product Home Page Link
Webex Calling Region
Countries Supported by Provider
Free Trial Link
Contact Provider Link
FR & LU
Meet the Authors Video - Leveraging SBCs to Empower a Changing World of Collaboration
(Live event – Tuesday, 16th, 2020 at 10:00 a.m. Pacific / 1:00 p.m. Eastern / 7:00 p.m. Paris)
This event had place on Tuesday 16th, February 2020 at 10am PST ...
This event had place on Tuesday 16th, February at 9:30am PST
The need for virtual collaboration across individuals, teams, organizations, and industries has been significantly changed with the global challenges presented in 2020. The indust...