CME7.1 and Pin Code (after-hours block) Problem

Salvo_Phl · ‎08-19-2011

Hi All,

I need to configure Pin Code dialing for a customer. I have followed the suggestions from other forum users with the After-Hours Blocking process.

Below is the configuration I have implemented to test with :

-------------------------------------------------------------------------------------

!

dial-peer voice 83 pots

corlist outgoing Call-Cellphones

description CellPhone Calls

destination-pattern 0[78][^5].......

port 0/2/0:15

forward-digits all

!

telephony-service

login timeout 2

after-hours block pattern 1 0831231234

after-hours day Sun 00:01 23:59

after-hours day Sat 00:01 23:59

after-hours day Mon 00:01 23:59

after-hours day Tue 00:01 23:59

after-hours day Wed 00:01 23:59

after-hours day Thu 00:01 23:59

after-hours day Fri 00:01 23:59

create cnf-files version-stamp 7960 Aug 19 2011 10:58:27

!

ephone-template 1

softkeys idle Newcall Login Cfwdall Pickup

!

ephone 31

mac-address 0026.CB3C.0D3F

ephone-template 1

type 7911

button 1:31

pin 12345

!

-------------------------------------------------------------------------------------

Problem is: I press the Login softket and enter the pin number, then, after I dial the last digit of the blocked pattern number, I get a ringout tone with the following debug :

-------------------------------------------------------------------------------------

Aug 19 09:11:56.866: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 1, ConnectionId 1D3D4CABC97A11E09165C0A27B310858, SetupTime 11:11:53.486 ZA Fri Aug 19 2011, PeerAddress 8031, PeerSubAddress , DisconnectCause 3F , DisconnectText service or option not available unspecified (63), ConnectTime 11:11:56.866 ZA Fri Aug 19 2011, DisconnectTime 11:11:56.866 ZA Fri Aug 19 2011, CallOrigin 2, ChargedUnits 0, InfoType 2, TransmitPackets 0, TransmitBytes 0, ReceivePackets 0, ReceiveBytes 0

-------------------------------------------------------------------------------------

If I remove the block pattern command, the call completes successfully.

Can anyone please assist.

Thanks in advance.

Phil

Prashanthi Velpula · ‎08-27-2011

Hi Phil,

I did the same config in my lab and it worked fine .

I only didnt have the corlist config under the dial-peer. Can you tell me what is that corlist you are trying to configure. if there isnt any list, please remove the config and test.

Also with the above config: in that specific time and date, you can only dial 0831231234 , unless and until you are logged in.

To verify if you are logged in. After you press Login soft-key and enter pin 12345:

Issue the command show ephone login to check if the phone is logged in. The output will be as below:

ephone x Pin enabled:local Logged-in:TRUE

Hope the above is informative and below is the resource link for configuring call blocking:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeblock.html#wp1014495

Thanks and Regards

Prashanthi Velpula

Salvo_Phl · ‎09-01-2011

Thank you for the reply.

I upgraded the IOS to 15.1 so that I could use FAC on CME 8.5.

I used this guide to help me get it working :

https://supportforums.cisco.com/message/3425149

Thanks.

Phil

Prashanthi Velpula · ‎09-01-2011

Hi Phil,

Thank you for giving the update with current status. Glad to hear that you were able to get resolution on this issue.

Thanks and Regards

Prashanthi Velpula

zeuscyril · ‎10-10-2012

hi guys,

is anybody succedeed with CME 8.6 with after hours block pattern with COR.

i configured COR and For long distance calls i need to use pin to call so i created

after-hours block pattern 1 900 7-24

then each user i created pin

when i login it is working and showing ephone staus also TRUE but no luck to make LD calls.

is this an issue on cme or anyother way to do it.

i seen some LPcor i didnt understand the concept.

can anybody brief me.

thanks

Rob Huffman · ‎10-10-2012

Hi Cyril,

Maybe you are seeing this Restriction;

Note that logging in to a phone with a PIN only allows the user to override call blocking that is associated with particular time periods. ***Blocking patterns that are created with the 7-24 keyword in the after-hours block pattern command are in effect 7 days a week, 24 hours a day, and they cannot be overridden by using a PIN.

So you would need to configure something like Philip did in the original post

after-hours day Sun 00:01 23:59

after-hours day Sat 00:01 23:59

after-hours day Mon 00:01 23:59

after-hours day Tue 00:01 23:59

after-hours day Wed 00:01 23:59

after-hours day Thu 00:01 23:59

after-hours day Fri 00:01 23:59

From this good CME doc;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeblock.html

Cheers!

Rob

"May your heart always be joyful
May your song always be sung" - Bob Dylan

zeuscyril · ‎10-13-2012

hi rob,

i am attached my COR config and block pattern

i am going to config this lines only . is this config will work for international call with pin?

trunk group ALL_FXO

!

trunk group NIDCO

dial-peer cor custom

name PT-EMERGENCY

name PT-CUSTOMER-CARE

name PT-LOCAL

name PT-NATIONAL

name PT-INTERNATIONAL

name NIDCO-Local

name NIDCO-National

name NIDCO-Intl

!

dial-peer cor list CSS-EMERGENCY

member PT-EMERGENCY

!

dial-peer cor list CSS-CUSTOMER-CARE

member PT-CUSTOMER-CARE

!

dial-peer cor list CSS-INTERNATIONAL

member PT-INTERNATIONAL

!

dial-peer cor list CSS-LOCAL

member PT-LOCAL

!

dial-peer cor list CSS-NATIONAL

member PT-NATIONAL

!

dial-peer cor list CSS-USER

member PT-EMERGENCY

member PT-CUSTOMER-CARE

member PT-LOCAL

!

dial-peer cor list CSS-EMPLOYEE

member PT-EMERGENCY

member PT-CUSTOMER-CARE

member PT-LOCAL

member PT-NATIONAL

!

dial-peer cor list CSS-EXECUTIVE

member PT-EMERGENCY

member PT-CUSTOMER-CARE

member PT-LOCAL

member PT-NATIONAL

member PT-INTERNATIONAL

!

dial-peer cor list NIDCO-INTERNATIONAL

member NIDCO-Intl

!

dial-peer cor list NIDCO-LOCAL

member NIDCO-Local

!

dial-peer cor list NIDCO-NATIONAL

member NIDCO-National

!

dial-peer cor list NIDCO-USER

member NIDCO-Local

!

dial-peer cor list NIDCO-EMPLOYEE

member NIDCO-Local

member NIDCO-National

!

dial-peer cor list NIDCO-EXECUTIVE

member NIDCO-Local

member NIDCO-National

member NIDCO-Intl

!

dial-peer voice 60 pots

trunkgroup ALL_FXO

corlist outgoing CSS-LOCAL

description LOCAL CALLS

destination-pattern 9[^0678]......

!

dial-peer voice 61 pots

trunkgroup ALL_FXO

corlist outgoing CSS-NATIONAL

description NATIONAL CALLS

destination-pattern 90[2-4].......

prefix 0

!

dial-peer voice 62 pots

trunkgroup ALL_FXO

corlist outgoing CSS-NATIONAL

description NATIONAL CALLS

destination-pattern 90[6-9].......

prefix 0

!

dial-peer voice 63 pots

trunkgroup ALL_FXO

corlist outgoing CSS-NATIONAL

description NATIONAL CALLS

destination-pattern 905[056].......

prefix 05

!

dial-peer voice 64 pots

trunkgroup ALL_FXO

corlist outgoing CSS-CUSTOMER-CARE

description EMERGENCY CALL

destination-pattern 91[0-9].

prefix 1

!

dial-peer voice 65 pots

trunkgroup ALL_FXO

corlist outgoing CSS-CUSTOMER-CARE

description EMERGENCY CALL

destination-pattern 99[9].

prefix 9

!

dial-peer voice 66 pots

trunkgroup ALL_FXO

corlist outgoing CSS-LOCAL

description CUSTOMER CARE

destination-pattern 96[0-9]T

prefix 6

!

dial-peer voice 67 pots

trunkgroup ALL_FXO

corlist outgoing CSS-LOCAL

description CUSTOMER CARE

destination-pattern 98[0-9]T

prefix 8

!

dial-peer voice 68 pots

trunkgroup ALL_FXO

corlist outgoing CSS-LOCAL

description CUSTOMER CARE

destination-pattern 97[0-9]T

prefix 7

!

dial-peer voice 150 pots

trunkgroup ALL_FXO

description ** E1 Incoming Dial Peer **

incoming called-number .

direct-inward-dial

!

dial-peer voice 69 pots

trunkgroup ALL_FXO

corlist outgoing CSS-INTERNATIONAL

description INTERNATIONAL CALL

destination-pattern 900[1-9]T

prefix 00

!

dial-peer voice 2000 voip

description ***Incoming Call from LYNC***

b2bua

session protocol sipv2

session target ipv4:192.168.20.7:5068

session transport tcp

incoming called-number .%

dtmf-relay rtp-nte

codec g711ulaw

no vad

!

dial-peer voice 2001 voip

tone ringback alert-no-PI

description ***Call to LYNC***

translation-profile outgoing LYNC_ADD_PLUS

destination-pattern 1..

rtp payload-type comfort-noise 13

session protocol sipv2

session target ipv4:192.168.20.7:5068

session transport tcp

dtmf-relay rtp-nte

codec g711ulaw

fax protocol none

!

dial-peer voice 70 pots

trunkgroup NIDCO

corlist outgoing NIDCO-LOCAL

description LOCAL CALLS

destination-pattern 9[^0678]......

!

dial-peer voice 71 pots

trunkgroup NIDCO

corlist outgoing NIDCO-NATIONAL

description NATIONAL CALLS

destination-pattern 90[2-4].......

prefix 0

!

dial-peer voice 72 pots

trunkgroup NIDCO

corlist outgoing NIDCO-NATIONAL

description NATIONAL CALLS

destination-pattern 90[6-9].......

prefix 0

!

dial-peer voice 73 pots

trunkgroup NIDCO

corlist outgoing NIDCO-NATIONAL

description NATIONAL CALLS

destination-pattern 905[056].......

prefix 05

!

dial-peer voice 74 pots

trunkgroup NIDCO

corlist outgoing NIDCO-LOCAL

description EMERGENCY CALL

destination-pattern 91[0-9].

prefix 1

!

dial-peer voice 75 pots

trunkgroup NIDCO

corlist outgoing NIDCO-LOCAL

description EMERGENCY CALL

destination-pattern 99[9].

prefix 9

!

dial-peer voice 76 pots

trunkgroup NIDCO

corlist outgoing NIDCO-LOCAL

description CUSTOMER CARE

destination-pattern 96[0-9]T

prefix 6

!

dial-peer voice 77 pots

trunkgroup NIDCO

corlist outgoing NIDCO-LOCAL

description CUSTOMER CARE

destination-pattern 98[0-9]T

prefix 8

!

dial-peer voice 78 pots

trunkgroup NIDCO

corlist outgoing NIDCO-LOCAL

description CUSTOMER CARE

destination-pattern 97[0-9]T

prefix 7

!

dial-peer voice 79 pots

trunkgroup NIDCO

corlist outgoing NIDCO-INTERNATIONAL

description INTERNATIONAL CALL

destination-pattern 900[1-9]T

prefix 00

telephony-service

max-ephones 42

max-dn 100

ip source-address 10.1.1.1 port 2000

after-hours block pattern 1 900

after-hours day Sun 00:01 23:59

after-hours day Sat 00:01 23:59

after-hours day Mon 00:01 23:59

after-hours day Tue 00:01 23:59

after-hours day Wed 00:01 23:59

after-hours day Thu 00:01 23:59

after-hours day Fri 00:01 23:59

ephone-dn 11 dual-line

number 201 no-reg primary

pickup-group 1

label 201

description 201

name 201

corlist incoming CSS-EMPLOYEE

hold-alert 15

ephone 1

mac-address 2C36.F859.497E

type 7911

button 1:11

pin 2580