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CMR shows high latency over SIP trunk to 4431 Gateway

catkins101
Level 1
Level 1

Hello. Here we have CUCM 12.5

CMR reports show high latency value for all call legs to the SIP trunk connection for the gateway where our PRIs terminate. For standard call, the other leg to the user device (CSF client) looks fine. Since all devices are tied to same NTP server, I am wondering how the latency is upwards of 250ms constantly for every call leg between CUCM and the gateway. The design has the VM host that CUCM resides connected to a switch and then to 4431 gateway in same facility over gig connections. It is a surprise to see latency within the same facility between CUCM and gateway is this high, but CUCM to user device many miles away across WAN is fine. Since we take our hand-off from telco on PRIs, this "leg" to the SIP trunk device is just that latency value for CUCM server to gateway (other side of the SIP trunk), right?

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