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Communication between Hotel Guests to be stopped between 10:00 PM to 6:00AM

narayanan_b
Beginner
Beginner

Hi !

I am configuration Cisco Callmanager 11.5 (BE6K) at a Hotel. The one of the operators requirement is  that ,they wants stop communication between  Hotel  guest rooms while they keep the communication  open to  Hotel Operator and   any external numbers between 10:00 PM to 6:00 AM.  

Between 6:00 AM to 10:00 PM  hotel guests can communicate each other and they can able to dial any where.

 Anybody can suggest how to configure this in to the Cisco Call Manager ?

 

2 Accepted Solutions

Accepted Solutions

Jonathan Unger
Rising star
Rising star

Hi There,

 

Jamie is correct, you can use Time of Day (ToD) routing to make this work in CUCM.

 

The core building blocks are used to accomplish this are:

  1. Partitions
    • Used to group "call routing elements" (Directory Numbers, Translation Patterns, Route Patterns, Etc...)
  2. Calling Search Spaces
    • Ordered lists of partitions, gives devices access to call routing elements
  3. Time Periods
    • Blocks of time which are assigned to a time schedule
  4. Time Schedules
    • Assigned to partitions to make them inactive or active, depending on the time of day

 

Here is an example of how you could configure time of day routing in your situation. I have not included the PSTN routing portion of this, I assume you already know how to configure that.

 

Example Design:

  • Operator DN is 1000
  • Guest Room Extensions are in the 2XXX range (2000-2999)
  • Thisis easiest to implement if the Operator DN starts with a different digit than the Guest Room DN

 

  1. Configure 3 Partitions:
    1. partOPERATOR
      • Place the operator Directory Numbers in here
    2. partGUESTROOM
      • Place the guest room Directory Numbers in here
    3. partBLOCKGUEST
      • Create a Translation Pattern in this partition which will block calls in the GUESTROOM Directory Number range (more on this later)
        partitionconfiguration.png

  2. Create the Calling Search Spaces with the following Partition order:
    1. cssOPERATOR
      1. partOPERATOR
      2. partGUESTROOM
    2. cssGUESTROOM
      1. partOPERATOR
      2. partBLOCKGUEST
      3. partGUESTROOM
        cssconfiguration.png

  3. Configure the Block Translation Pattern:
    1. Create Translation Pattern = 2XX . This is not a typo, the block pattern will need to be shorter than your guest room DNs by at least 1 digit. If you used "2XXX" it would not block the call even though the partition with the block pattern is higher in the Guest Room phone CSS. The reason it would  not be used is because it is LESS specific than the directory numbers (which do not have wildcards in them). This is why "2XX" must be used.
    2. Assign to the partBLOCKGUEST partition
    3. Mark as urgent
    4. Route Option = Block this pattern - Unallocated Numberblock-translation-pattern.png

  4. Configure the Time Periods:
    Since these time periods will "activate" the block partition. You will need to configure time periods for the times that you want to block the calls between guest rooms. Since you would like to allow calls between 0600 - 2200 hours, you need to block 2200 - 0600 hours. Create the following 2 time periods:
    1. 22 to 24
    2. 00 to 06
      00to06.png22to24.png

  5. Assign time periods to a time schedule:
    time-schedule.png

  6. Assign the time schedule to the partBLOCKGUEST partition:
    This is what will "activate" the block pattern from the hours of 2200 - 0600
    partition-sched-assign.png
  7. Assign the Calling Search Spaces to the devices.

 

Let us know if this helps!

 

- Jon




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View solution in original post

3 Replies 3

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

Configure ToD for that request

HTH

java

if this helps, please rate

Jonathan Unger
Rising star
Rising star

Hi There,

 

Jamie is correct, you can use Time of Day (ToD) routing to make this work in CUCM.

 

The core building blocks are used to accomplish this are:

  1. Partitions
    • Used to group "call routing elements" (Directory Numbers, Translation Patterns, Route Patterns, Etc...)
  2. Calling Search Spaces
    • Ordered lists of partitions, gives devices access to call routing elements
  3. Time Periods
    • Blocks of time which are assigned to a time schedule
  4. Time Schedules
    • Assigned to partitions to make them inactive or active, depending on the time of day

 

Here is an example of how you could configure time of day routing in your situation. I have not included the PSTN routing portion of this, I assume you already know how to configure that.

 

Example Design:

  • Operator DN is 1000
  • Guest Room Extensions are in the 2XXX range (2000-2999)
  • Thisis easiest to implement if the Operator DN starts with a different digit than the Guest Room DN

 

  1. Configure 3 Partitions:
    1. partOPERATOR
      • Place the operator Directory Numbers in here
    2. partGUESTROOM
      • Place the guest room Directory Numbers in here
    3. partBLOCKGUEST
      • Create a Translation Pattern in this partition which will block calls in the GUESTROOM Directory Number range (more on this later)
        partitionconfiguration.png

  2. Create the Calling Search Spaces with the following Partition order:
    1. cssOPERATOR
      1. partOPERATOR
      2. partGUESTROOM
    2. cssGUESTROOM
      1. partOPERATOR
      2. partBLOCKGUEST
      3. partGUESTROOM
        cssconfiguration.png

  3. Configure the Block Translation Pattern:
    1. Create Translation Pattern = 2XX . This is not a typo, the block pattern will need to be shorter than your guest room DNs by at least 1 digit. If you used "2XXX" it would not block the call even though the partition with the block pattern is higher in the Guest Room phone CSS. The reason it would  not be used is because it is LESS specific than the directory numbers (which do not have wildcards in them). This is why "2XX" must be used.
    2. Assign to the partBLOCKGUEST partition
    3. Mark as urgent
    4. Route Option = Block this pattern - Unallocated Numberblock-translation-pattern.png

  4. Configure the Time Periods:
    Since these time periods will "activate" the block partition. You will need to configure time periods for the times that you want to block the calls between guest rooms. Since you would like to allow calls between 0600 - 2200 hours, you need to block 2200 - 0600 hours. Create the following 2 time periods:
    1. 22 to 24
    2. 00 to 06
      00to06.png22to24.png

  5. Assign time periods to a time schedule:
    time-schedule.png

  6. Assign the time schedule to the partBLOCKGUEST partition:
    This is what will "activate" the block pattern from the hours of 2200 - 0600
    partition-sched-assign.png
  7. Assign the Calling Search Spaces to the devices.

 

Let us know if this helps!

 

- Jon




**Please rate helpful posts and mark answers as correct if appropriate.

you deserve points for that

Please remember to rate useful posts, by clicking on the stars below.

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