conference list in conference now

[ketanpatel2686]

System version: 11.5.1.10000-6

We have configured AD-Hoc conference as well as conference now feature. 

While using 
AD-Hoc conference feature we are able to see the conference list but not in Conference now.. 

Using Cisco 8851.

Is there any provision for that in cucm ?

We have even configured the soft key template for the same . 

Any help will be appreciated . 

[Jitender Bhandari]

Hi,

It is not possible to get a list of members in conference now.

http://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200181-Configure-Conference-Now-Feature-on-CUCM.html

• The Conference Now feature does not have a Conference Roster, but it does play an entry/exit tone

(Rate if it helps)

JB

[Gordon.Hale]

Greetings Jitender!

What should our IT Team look at if we do not receive entry/exit tones for external participants?

We do get entry and exit tones for those of use who dial our four digit code internally.

However, when external customers dial in there is no tone (entry or exit).

What do you think?

Thank you,

Gordon

[Rob Huffman · Accepted solution]

Hi there,

Like JB nicely noted (+5) this is not a supported feature with Conference Now;

Conference Now Restrictions

Feature	Restrictions
Conference Now	The host cannot mute attendees.
Conference Now	The attendee cannot mute the audio by entering DTMF digits.
Conference Now	The list of Conference Now participants is not supported.
Conference Now	Maximum number of participants in a conference is controlled by the existing CallManager service parameter "Maximum MeetMe Conference Unicast". It applies to both internal and external callers.
Conference Now	Maximum number of simultaneous Conference Now and MeetMe conference instances combined together is 100 per Cisco Unified Communications Manager CallManager node.
Conference Now	Video on hold is not supported.
Conference Now	The IPVMS software conference bridge only supports codec G.711 (ALaw & ULaw) and Wide Band 256k. If there is a codec mismatch between the calling device and the software conference bridge, a transcoder will be allocated.
Conference Now	Ensure that at least one of the following conditions are met to play the conference party entry and exit tone: At least one conference participant is using the Cisco IP Phone. IPVMS is the allocated software conference bridge.
Conference Now	When the sets up a Conference Bridge, the conference will continue with the remaining attendees irrespective whether the host is present or not. If the host wants to rejoin the conference, an announcement to enter the Attendee Access Code is played if it is configured by host. The host cannot schedule or mute attendees; therefore, the host status is no longer valid.

From;

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_0_1/featureConfig/CUCM_BK_FE5123E0_00_cucm-feature-configuration-guide_1101/conference_now.html

Cheers!

Rob

[ketanpatel2686]

Many thanks to both Jitender & Rob , 

If getting the list is not possible is there any provision for just a Numeric figure that states the number of attendees joining the conference ?

[Jitender Bhandari]

Hi,

Unfortunately no possible, you can always check the resource count if you are using dedicate "Conference Now" hardware\software conference resources. For example if you are using hardware conference bridge you can do "Show Sccp Connection" on the gateway.

You can always monitor software conference resources through RTMT

http://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/117890-technote-cucm-00.html

http://www.voicecerts.com/2010/06/troubleshooting-conference-bridges-rtmt.html

(Rate if it helps)

JB

[mzajeski]

Does Conference Now support Encryption?

[Mohammed al Baqari]

Not for IVR portion. But when CFB allocated then yes. Not tested it but
thats my understanding.

[mzajeski]

Can you test it from your end?  I tested it and the conference stays unsecure.

[Gordon.Hale]

Greetings Rob!

What should our IT Team look at if we do not receive entry/exit tones for external participants?

We do get entry and exit tones for those of use who dial our four digit code internally.

However, when external customers dial in there is no tone (entry or exit).

What do you think?

Thank you,

Gordon