04-15-2019 03:27 PM
I'm having difficulty in getting this up and running.
I have this current configuration. When dialing 112233, nothing happens.
Conference Now Configuration
Conference Now IVR Directory Number 112233 | |
Route Partition | P_Phones |
Description Conference | |
Maximum Wait Time For Host Until Participant is Disconnected | 15 Minutes |
MOH Source While Participant is Waiting | 1-SampleAudioSource |
04-15-2019 04:55 PM
04-15-2019 06:57 PM
Hi there
Please check out Jaime’s video.
Hope this Helps
Cheers
Rath!
***Please rate helpful posts***
04-16-2019 10:32 AM - edited 04-16-2019 10:34 AM
Thanks, @tgaur and @Ratheesh Kumar.
I have got it up and running internally (IVR was missing in MGL).
Everything is working fine for internal callers. The outside ones can hear the greeting, enter the meeting number but once the access code is entered, the call drops after a few seconds.
Any ideas?
Regards,
Dorin
04-16-2019 11:14 AM
Hello,
This is probably a codec issue, can you check if you have listed on your CUBE all the corresponding codecs, for example:
voice class codec 1
codec preference 1 g729r8
codec preference 2 g711ulaw
codec preference 3 g711alaw
and add the voice class codec on the corresponding dial-peers.
G
04-17-2019 08:37 AM
04-17-2019 09:28 AM - edited 04-17-2019 09:30 AM
Hello Dorin,
If I understood correct you face the problem when you call from "outside" for example when you call from your Cellphone to your "Conference Me" DID number. If this is the case, I suggest to check the codec settings on the device (for example CUBE Router) that connects the CUCM with your Telephony Provider and identify if there is any mismatch.
Is this the case?
George
04-18-2019 01:37 AM
04-17-2019 01:02 PM
hi,
have you checked the CCM log or gateway debugs by chance to see what making call to disconnect.
regards.
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