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Conference Now- hangs up on DID calls from Host

cabusch
Level 1
Level 1

If the Host of the call dials the Room Access code with 4 digits from a  Cisco phone (or Jabber Mobile) and starts the call, no problem.

If a Participant dials the Room Access code 4 digit from a Cisco phone OR  as a DID (10 digit from outside) or  and enters the call, no problem.

 

But if the HOST dials in DID (10 digit from outside) and tries to start the call, they can enter their room number, but as soon as the PIN is entered, the call DROPS. 

Anyone??

 

 

1 Reply 1

Did you check the codec used between HOST PSTN and CFB regions ? The codec
should be allowed in the dspfarm profile configuration.

You can share debug voip ccapi