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Conference Now issue- DID call

cabusch
Level 1
Level 1

If a user (attendee) calls in to the Conf Now access via a DID (10 digit) number and enters their attendee PIN, it works fine. 

But if the Host calls in via a DID number,  as soon as they enter their PIN, the call drops.

Calls initiated internally- ie dialing the 4 digit extension for Conf Now works perfectly for Host and Attendees. 

 

 

1 Reply 1

Aeby Vinod
Level 3
Level 3
I don't think you can host a conference now calling in from an external number, on the end user tied to the phone, you have the "Enable End User to Host Conference Now" check box to enable host functionality.

Please rate if you find this helpful.

Regards,
Aeby




Please rate if you find this helpful.

Regards,
Aeby