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Configure 0800XXX number

kailash_sharma
Level 1
Level 1

Hi

I have Cisco Call manger Express 8.0 .

i need to setup a Dummy number 0800XXXXX in CME.

whenever any user will call this number , that call should be answered by a person in the office.

If this is possible, can anyone tell me the procedure of doing the same .

Thanks a Ton in advance !!!!

4 Replies 4

ronpatel
Level 8
Level 8

Hi

Configure Ephone-dn with the desired number. and Assign this dn to ephone of the person who will answer the call.

Regards

Ronak patel

Please rate helpful posts.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

Not sure if you can define an ephone-dn that covers a range.  You can build a translation rule that translates the range into a specific number that is assigned to the person you want the  calls to go to, here is an example:

voice translation-rule 1

rule 1 /^0800...../ /5555/

!

voice translation-profile Block

translate called 1

and then assign this profile under telephony-service.  You may also be able to use num-exp if you like.

HTH,

Chris

Thanks a Lot , chris .. yes translation pattern works .. Cheers !!!!!!

Awsome, great it worked for you!

Please rate all  useful posts!

Chris