04-04-2019 11:02 PM
Hi All, Please help to reply as below request.
We are having call manager in one cluster and 200 nodes for 2 office. I have configured same directory number(1111) for 2 IP Phones in 2 office emergency contact purpose. If any office user called the emergency number (1111) call will be assign 2 phones are ringing simultaneous.
My request is: 1. If office A user (number range 2000 ~ 2099) trying to call the emergency number(1111). the call will be assign security office A IP Phone only. security office B
2. If office B user (number range 2100 ~ 2199) trying to call the emergency number(1111). the call will be assign security office B IP Phone only
If its possible. Please support and any details required please will send to you
Solved! Go to Solution.
04-05-2019 12:53 AM
Hi
one way of achieving this as below; but you may end up re-design your CSS for your offices.
otherwise, you can also see the call manager feature emergency call handler as mentioned in the following URL - https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_0110000.html
Regards,
Shalid - ** If find helpful, please rate the post ********
04-05-2019 07:47 AM
+5 to Shalid for correct guidance, just one addition there should be no need to add new EmerOffice CSSes as phones already have CSS assigned (I would assume), simply add the respective site specific Emergency partitions to respective site CSS.
04-05-2019 12:53 AM
Hi
one way of achieving this as below; but you may end up re-design your CSS for your offices.
otherwise, you can also see the call manager feature emergency call handler as mentioned in the following URL - https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_0110000.html
Regards,
Shalid - ** If find helpful, please rate the post ********
04-05-2019 07:47 AM
+5 to Shalid for correct guidance, just one addition there should be no need to add new EmerOffice CSSes as phones already have CSS assigned (I would assume), simply add the respective site specific Emergency partitions to respective site CSS.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide