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Configure UCCE 10.5 in HA envoirment

Burhan Khan
Level 1
Level 1

I need to install two ICM , two CUCM and two CVP for configuring HA. If one setup goes down all traffic should shift on other with. Please share some good link or ebook in this regard.

Thanks,

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

There's a whole community dedicated to Contact Center, you might want to move this there.

HTH

java

if this helps, please rate

Chris Deren
Hall of Fame
Hall of Fame

Did you read UCCE and CVP SRND documents? They cover redundancy in great detail.

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