cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
7671
Views
8
Helpful
12
Replies
satheeshckl
Beginner

Configuring SIP configuration in cisco CP 7841

Hi,

I am trying to set up Cisco CP-7841 with a third party Hosted VoIP service provider (SIP) but I was failed to configure the same, There is no CUCM or any other Cisco Call manager involved. When I switched ON the device it is asking activation code/ service domain to continue, this should be required for further configuration. Also how we can enable SSH and Admin Web portal in this phone. I can be logged in the web portal but couldn't able to change anything through this web portal.

Can someone please help to configure this Cisco CP 7841. 

Thanks in advance

12 REPLIES 12
Leo Laohoo
VIP Community Legend

You will need four items to get this to work: 

  1. A valid SEPmacaddress.cnf.xml configuration file for the phone; 
  2. Firmware for the phone; 
  3. DHCP Option 150 configuration; and
  4. TFTP server

A known working SEPmacaddress.cnx.xml file for a 9971 can be found in the link above.  You'll need to make some modifications to the file to get it to point to the SIP provider.

Don't forget to rate our useful posts.  

Thanks Leo for your timely support. We do have couples of doubts too.

After transferring the files to the phone it is showing only " Registering..... ". But in SIP server no logs were received from this phone.Here I am attaching the XML file. Please check the configuration file which is currently running the phone 7841 and revert if we need anything have to change that file to get the phone registered with the SIP server. 

I appreciate your assistance in advance.

Leo Laohoo
VIP Community Legend

Go to Settings > Admin Settings > Status > All Status.

What messages are displayed?

PFB status

            [20:36:51,07/28/17] Error updating user locale          

            [20:36:52,07/28/17] Error updating network locale  

            [20:39:15,07/28/17] No Trust List Installed     

            [20:39:16,07/28/17] SEP00B0E115EE9E.cnf.xml(TFTP)     

            [20:39:21,07/28/17] Error updating user locale         

            [20:39:21,07/28/17] Error updating network locale  

            [20:41:49,07/28/17] No Trust List Installed     

            [20:41:50,07/28/17] SEP00B0E115EE9E.cnf.xml(TFTP)     

            [20:41:54,07/28/17] Error updating user locale         

            [20:41:55,07/28/17] Error updating network locale  

 

 

Leo Laohoo
VIP Community Legend

I had a quick look at the configuration file and all I'm going to say is "where did you get this from?" because there are a lot (and I mean A LOT!) of missing XML tags which are important. 

And the value of the Proxy tag is incorrect. It should always be "USECALLMANAGER". 

Hi Leo,

Thank for the support....

With this configuration I'm able to register my extension. Can you please help me to modify this file for registering another PBX server to Line 2..

---------------------------------------------------------------------

<?xml version="1.0" ?>
<device>
<deviceProtocol>SIP</deviceProtocol>
<sshUserId>root</sshUserId>
<sshPassword>cisco</sshPassword>
<devicePool>
<dateTimeSetting>
<dateTemplate>M/D/YY</dateTemplate>
<timeZone>Central Asia Standard Time</timeZone>
<ntps>
<ntp>
<name>172.16.xx.xx</name>
<ntpMode>Unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="1">
<callManager>
<processNodeName>SIPSEVERIP</processNodeName>
<ports>
<sipPort>5060</sipPort>
</ports>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<sipProfile>
<natEnabled></natEnabled>
<natAddress></natAddress>
<sipProxies>
<registerWithProxy>true</registerWithProxy>
<outboundProxy></outboundProxy>
<outboundProxyPort>5060</outboundProxyPort>
<backupProxy></backupProxy>
<backupProxyPort></backupProxyPort>
</sipProxies>
<preferredCodec></preferredCodec>
<phoneLabel>TEST</phoneLabel>
<sipLines>
{line_loop}
<line button="1">
<featureID>9</featureID>
<featureLabel>TEST</featureLabel>
<proxy>SIPSEVERIP</proxy>
<port>5060</port>
<name>EXT-NO</name>
<authName>EXT-NO</authName>
<authPassword>PASS</authPassword>
<sharedLine>true</sharedLine>
<messageWaitingLampPolicy>1</messageWaitingLampPolicy>
<messagesNumber></messagesNumber>
</line>
{/line_loop}
</sipLines>
<dialTemplate>dialplan.xml</dialTemplate>
</sipProfile>
<loadInformation></loadInformation>
<directoryURL></directoryURL>
<vendorConfig>
<webAccess>0</webAccess>
</vendorConfig>
</device>

------------------------------------------------------------

Leo Laohoo
VIP Community Legend

With this configuration I'm able to register my extension.

And someone rated with a 4-star?  Uh-huh.  

Hi Leo,

We couldn't able to register different PBX server on the phone. Is it possible to register multiple PBX servers in 7841? If possible could you can share that configuration file for me. Because we are facing that much challenges for configuring extensions/voice mail and other features in Cisco 7841 without CUCM.

  I appreciate your assistance in advance.

Leo Laohoo
VIP Community Legend

So this is for business purposes, is it?

yes. we are planning to use this phone in our organization. Here we have two third party vendors for making calls. 

</