Configuring Tone on Hold

[Dominic Ellis]

Hi,

This is following on from a question I asked yesterday and got some useful feedback from so thanks.

However I have a further query:

I need to change one of our sites to use Tone on Hold instead of Music on Hold.

I have been through and checked the phone lines, device, removed the MRGL from DP and finally

removed MOH from the MRGs. I have rebooted the test phone and still I get the music on hold.

Presumably the phone is then looking to it's default settings on the cluster parameters.

Can anyone advise on how I can configure Tone of Hold to force the phones to use at 1 site only.

i am using call manager 7.1.5

Regards

Dominic

[Carlo Poggiarelli]

Hi Dominic.

On ip phone line, try to select a network and user music on hold audio source an empty line.

HTH

Regards

Carlo