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JeNahayo
Beginner

Connect CUCM to PSTN using FXO

Hi Team,

I am trying to connect my CUCM IPBX to PSTN using FXO ports (SM-X-8FX-12FO module) but I have cannot make a call out. 

This is the debug of a call ouside:

*Sep 6 15:20:04.151: //-1/A85D13800000/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=1101
----- ccCallInfo IE subfields -----
cisco-ani=1101
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=079347783
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

*Sep 6 15:20:04.153: //-1/A85D13800000/CCAPI/cc_api_call_setup_ind_common:
Interface=0x7FBFF012F8B0, Call Info(
Calling Number=1101,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=079347783(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=T RUE,
Incoming Dial-peer=4005, Progress Indication=NULL(0), Calling IE Present=TRUE ,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS E), Call Id=29
*Sep 6 15:20:04.153: //-1/A85D13800000/CCAPI/ccCheckClipClir:
In: Calling Number=1101(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pre sentation=Allowed)
*Sep 6 15:20:04.153: //-1/A85D13800000/CCAPI/ccCheckClipClir:
Out: Calling Number=1101(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pr esentation=Allowed)
*Sep 6 15:20:04.153: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep 6 15:20:04.153: :cc_get_feature_vsa malloc success
*Sep 6 15:20:04.153: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep 6 15:20:04.154: cc_get_feature_vsa count is 1
*Sep 6 15:20:04.154: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep 6 15:20:04.154: :FEATURE_VSA attributes are: feature_name:0,feature_time:1 40462362646860,feature_id:29
*Sep 6 15:20:04.154: //29/A85D13800000/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=1101(TON=Unknown, NPI=Unknown, Screening=User, Passe d, Presentation=Allowed),
Called Number=079347783(TON=Unknown, NPI=Unknown))
*Sep 6 15:20:04.154: //29/A85D13800000/CCAPI/cc_process_call_setup_ind:
Event=0x7FBFF13CD208
*Sep 6 15:20:04.155: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 079347783
*Sep 6 15:20:04.155: //29/A85D13800000/CCAPI/ccCallSetContext:
Context=0x7FBFF9BC3160
*Sep 6 15:20:04.156: //29/A85D13800000/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 29 with tag 4005 to app "_ManagedAppProcess_Default"
*Sep 6 15:20:04.156: //29/A85D13800000/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
*Sep 6 15:20:04.157: //29/A85D13800000/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=4002, Params=0x7FBFF9BC1AD0, Progress Indication=NULL(0)
*Sep 6 15:20:04.157: //29/A85D13800000/CCAPI/ccCheckClipClir:
In: Calling Number=1101(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pre sentation=Allowed)
*Sep 6 15:20:04.157: //29/A85D13800000/CCAPI/ccCheckClipClir:
Out: Calling Number=1101(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pr esentation=Allowed)
*Sep 6 15:20:04.157: //29/A85D13800000/CCAPI/ccCallSetupRequest:
Destination Pattern=0........, Called Number=079347783, Digit Strip=TRUE
*Sep 6 15:20:04.157: //29/A85D13800000/CCAPI/ccCallSetupRequest:
Calling Number=1101(TON=Unknown, NPI=Unknown, Screening=User, Passed, Present ation=Allowed),
Called Number=079347783(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=
Account Number=1101, Final Destination Flag=TRUE,
Guid=A85D1380-0001-0000-0000-000647029D0A, Outgoing Dial-peer=4002
*Sep 6 15:20:04.158: //29/A85D13800000/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=1101
----- ccCallInfo IE subfields -----
cisco-ani=1101
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=079347783
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

*Sep 6 15:20:04.159: //29/A85D13800000/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x7FBFF4A1AC58, Interface Type=6, Destination=, Mode=0x0,
Call Params(Calling Number=1101,(Calling Name=)(TON=Unknown, NPI=Unknown, Scr eening=User, Passed, Presentation=Allowed),
Called Number=079347783(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=40 02, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl ication Call Id=)
*Sep 6 15:20:04.159: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep 6 15:20:04.159: :cc_get_feature_vsa malloc success
*Sep 6 15:20:04.160: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep 6 15:20:04.160: cc_get_feature_vsa count is 2
*Sep 6 15:20:04.160: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep 6 15:20:04.160: :FEATURE_VSA attributes are: feature_name:0,feature_time:1 40462362646636,feature_id:30
*Sep 6 15:20:04.160: //30/A85D13800000/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
*Sep 6 15:20:04.160: //30/A85D13800000/CCAPI/ccCallSetContext:
Context=0x7FBFF9BC1A50
*Sep 6 15:20:04.160: //29/A85D13800000/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=4002
*Sep 6 15:20:04.162: //30/A85D13800000/CCAPI/cc_api_call_proceeding:
Interface=0x7FBFF4A1AC58, Progress Indication=NULL(0)
*Sep 6 15:20:05.424: //30/A85D13800000/CCAPI/cc_api_call_disconnected:
Cause Value=34, Interface=0x7FBFF4A1AC58, Call Id=30
*Sep 6 15:20:05.425: //30/A85D13800000/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=34, Retry Count=0)
*Sep 6 15:20:05.425: //29/A85D13800000/CCAPI/ccCallReleaseResources:
release reserved xcoding resource.
*Sep 6 15:20:05.425: //30/A85D13800000/CCAPI/ccCallSetAAA_Accounting:
Accounting=0, Call Id=30
*Sep 6 15:20:05.425: //30/A85D13800000/CCAPI/ccCallDisconnect:
Cause Value=34, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C ause=34)
*Sep 6 15:20:05.425: //30/A85D13800000/CCAPI/ccCallDisconnect:
Cause Value=34, Call Entry(Responsed=TRUE, Cause Value=34)
*Sep 6 15:20:05.431: //30/A85D13800000/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7FBFF4A1AC58, Tag=0x0, Call Id=30,
Call Entry(Disconnect Cause=34, Voice Class Cause Code=0, Retry Count=0)
*Sep 6 15:20:05.432: //30/A85D13800000/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
*Sep 6 15:20:05.432: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Sep 6 15:20:05.432: :cc_free_feature_vsa freeing 7FBFF13AD860
*Sep 6 15:20:05.432: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Sep 6 15:20:05.432: vsacount in free is 1
*Sep 6 15:20:05.432: //29/A85D13800000/CCAPI/ccCallDisconnect:
Cause Value=34, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C ause=0)
*Sep 6 15:20:05.433: //29/A85D13800000/CCAPI/ccCallDisconnect:
Cause Value=34, Call Entry(Responsed=TRUE, Cause Value=34)
*Sep 6 15:20:05.436: //29/A85D13800000/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7FBFF012F8B0, Tag=0x0, Call Id=29,
Call Entry(Disconnect Cause=34, Voice Class Cause Code=0, Retry Count=0)
*Sep 6 15:20:05.436: //29/A85D13800000/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
*Sep 6 15:20:05.437: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Sep 6 15:20:05.437: :cc_free_feature_vsa freeing 7FBFF13AD940
*Sep 6 15:20:05.437: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Sep 6 15:20:05.437: vsacount in free is 0
*Sep 6 15:23:05.437: //-1/xxxxxxxxxxxx/CCAPI/ccAppShutdownMode:
remove it from the queue

Any support on this??

4 REPLIES 4
Roger Kallberg
VIP Advisor

According to your logs the call is disconnected with Cause Value=34 and this means no circuit/channel available. Can you please share the configuration of your voice gateway and for the call pertaining configuration from CM so we can verify your setup?



Response Signature


Hi Roger,

This is my ISR conf :


voice service voip
ip address trusted list
ipv4 10.157.2.71
mode border-element license capacity 200
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
early-offer forced
midcall-signaling passthru
g729 annexb-all
!
voice class codec 3
codec preference 1 g729r8
codec preference 2 g711ulaw
codec preference 3 g711alaw
!
!
!
!
!
!
!
!
!
!
!
voice-card 0/1
no watchdog
!
voice-card 0/4
no watchdog
!
voice-card 1/0
no watchdog
!
ip default-gateway 10.157.2.1
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip tftp source-interface Loopback0
!
ip ssh time-out 60
ip ssh authentication-retries 2
!
!
!
!
!
!
!
control-plane
!
!
voice-port 1/0/0
signal groundStart
!
voice-port 1/0/1
!
voice-port 1/0/2
!
voice-port 1/0/3
!
voice-port 1/0/4
!
voice-port 1/0/5
!
voice-port 1/0/6
!
voice-port 1/0/7
!
voice-port 1/0/8
!
voice-port 1/0/9
!
voice-port 1/0/10
!
voice-port 1/0/11
!
voice-port 1/0/12
!
voice-port 1/0/13
!
voice-port 1/0/14
!
voice-port 1/0/15
!
voice-port 1/0/16
!
voice-port 1/0/17
!
voice-port 1/0/18
!
voice-port 1/0/19
supervisory disconnect dualtone mid-call
timing hookflash-out 50
timing guard-out 1000
connection plar 1101
!
mgcp
mgcp call-agent 10.157.2.71 2427 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode out-of-band
mgcp rtp unreachable timeout 1000 action notify
mgcp modem passthrough voip mode nse
mgcp package-capability rtp-package
mgcp package-capability sst-package
mgcp package-capability pre-package
no mgcp package-capability res-package
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp fax t38 inhibit
mgcp bind control source-interface GigabitEthernet0/0/0
mgcp bind media source-interface GigabitEthernet0/0/0
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
!
ccm-manager music-on-hold
!
ccm-manager mgcp
no ccm-manager fax protocol cisco
ccm-manager config server 10.157.2.71
ccm-manager config
!
dial-peer voice 999100 pots
service mgcpapp
port 1/0/0
!
dial-peer voice 1 pots
service mgcpapp
port 1/0/0
!
dial-peer voice 20 pots
service mgcpapp
port 1/0/19
!
dial-peer voice 9991019 pots
service mgcpapp
port 1/0/19
!
dial-peer voice 5000 voip
destination-pattern 10001
session target ipv4:10.157.2.71
dtmf-relay h245-alphanumeric
!
dial-peer voice 4001 pots
description ONATEL
destination-pattern 2.......
port 1/0/19
forward-digits 8
!
dial-peer voice 4002 pots
description MOBILE
destination-pattern 0........
port 1/0/19
forward-digits 9
!
dial-peer voice 4005 voip
description ENTRANT
destination-pattern 1101
session target ipv4:10.157.2.71
no vad
!
!
!
line con 0
transport input none
stopbits 1
line aux 0
stopbits 1
line vty 0 4
password WV@Voice@2021
transport input ssh
!
!
!
!
!
!
end

 

 

Maren Mahoney
Engager

In addition to the config, please also provide the output of "debug vpim signal", which will tell us more about what is going on with the FXO port itself.

Maren

Hi @Maren Mahoney ,

here is debug vpm

*Sep 8 10:12:06.513: htsp_timer_stop3 htsp_setup_req
*Sep 8 10:12:06.514: Orig called num:079347783
*Sep 8 10:12:06.514: htsp_process_event: [1/0/19, FXOLS_ONHOOK, E_HTSP_SETUP_REQ]fxols_onhook_setup
*Sep 8 10:12:06.514: [1/0/19] sm_set_sig_state: state=0xC, timestamp=0
*Sep 8 10:12:06.514: [1/0/19] set signal state = 0xC timestamp = 0
*Sep 8 10:12:06.514: dsp_set_sig_state: [1/0/19] packet_len=12 channel_id=147 packet_id=39 state=0xC timestamp=0x0
*Sep 8 10:12:06.515: TGRM: reg_invoke_tgrm_call_update(1, 0, 19, 65535, 1, TGRM_CALL_BUSY, TGRM_CALL_VOICE, TGRM_DIRECTION_OUT)
*Sep 8 10:12:06.515: htsp_timer - 1300 msec
*Sep 8 10:12:06.781: htsp_dsp_message: SEND_SIG_STATUS: state=0xC timestamp=57943 systime=40907552
*Sep 8 10:12:06.781: htsp_process_event: [1/0/19, FXOLS_WAIT_DIAL_TONE, E_DSP_SIG_1100]fxols_power_denial_detected
*Sep 8 10:12:06.781: htsp_timer2 - 1000 msec
*Sep 8 10:12:06.782: htsp_timer_stop
*Sep 8 10:12:07.782: htsp_process_event: [1/0/19, FXOLS_WAIT_DIAL_TONE, E_HTSP_EVENT_TIMER2]fxols_power_den_disc
*Sep 8 10:12:07.782: htsp_timer_stop
*Sep 8 10:12:07.782: htsp_timer_stop2
*Sep 8 10:12:07.782: [1/0/19] sm_set_sig_state: state=0x4, timestamp=0
*Sep 8 10:12:07.782: [1/0/19] set signal state = 0x4 timestamp = 0
*Sep 8 10:12:07.782: dsp_set_sig_state: [1/0/19] packet_len=12 channel_id=147 packet_id=39 state=0x4 timestamp=0x0
*Sep 8 10:12:07.783: mars_flex_dsprm_current_codec_comp:DSP:0 FLEX Complexity Codec htsp_release_req: cause 34, no_onhook 0
*Sep 8 10:12:07.784: htsp_process_event: [1/0/19, FXOLS_ONHOOK, E_HTSP_RELEASE_REQ]fxols_onhook_release
*Sep 8 10:12:07.784: TGRM: reg_invoke_tgrm_call_update(1, 0, 19, 65535, 1, TGRM_CALL_IDLE, TGRM_CALL_VOICE, TGRM_DIRECTION_OUT)
*Sep 8 10:12:07.786: flex_dsprm_close_cleanup

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