cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
506
Views
5
Helpful
4
Replies

Connecting 8861 to computer (win10) - call manager

Espenlie
Level 1
Level 1

Hi, 

Is there a possibility to "connect" the 8861 to Windows? 

A software that connects the telephone for example. 

- Making a call by clicking phone numbers in email

- Transferring contacts

- Update firmware

 

 

4 Replies 4

Brandon Buffin
VIP Alumni
VIP Alumni

Jabber takes care of the first two items on your list. You can click to dial from Outlook contacts, phone numbers on websites, etc. as well as IM, VM access, etc. Firmware is updated in the CUCM interface and then pushed out to phones. No need for additional software on your computer.

 

Brandon

+5 Brandon.

Espenlie, see this document have the required info about deskphone control mode for jabber

Hi, 

I have done some searching for Jabber, but I will then have to have a subscription on Cisco to download this? 

 

A service contract? 

 

Is this correct? 

Yes, you would need an active contract to download the IM&P server ISO and the Jabber client.

 

Brandon

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: