12-14-2006 07:55 AM - edited 03-14-2019 07:13 PM
We have a remote site that is accessing our CCM's over a T1 and they seem to be having alot of problems with their Console's not reporting the correct line status and/or displaying ? for half the users. Its our understanding this is a multicast function but multicasting seems to be working perfectly?
12-14-2006 03:39 PM
I would suggest checking firewall/ACL settings on the network and especially the attendnad's PC. Make sure the AC ports are open. This is common issue causing this pariticular problem.
Chris
12-14-2006 09:29 PM
This is not multicast. Its UDP
Restart Telephony Call Dispatcher service to see if behaviour changes.
If that doesnt help let us know.
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