Nowadays working from home is becoming a trend. Some of the contact centers want to implement work from home for their employees like once a week. One of the major concerns is call recording over vpn. Will call recording over vpn have a lot of issues since qos is not available in our vpn network. Also the route of the traffic is not stable.. We are going to server recording as well.. or do we need network recording?
IntroductionFeatured ExpertQ:Under what circumstances does it make sense to view "resource total" as opposed to "resource available" or vice versa?Q:Can that be sent to a Syslog server?Q:Is it possible to see when a device has changed, for example, if a ...
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Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
Hello Admin Community!
I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...
Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rt...
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Tour of the Real-Time Monitoring Tool
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