continuous ringing on the CIPC phone

[Abhishek Singh]

Hi ,

We are facing an issue where for :

System version: 7.1.3.32900-4

When we make calls and for those who do not have a voice mail configured the call keeps on going until it reaches its default value, i had set the No Answer Ring Duration (seconds) : 10 , but even then my CIPC and all these phones keep on ringing till it reaches the default value... was trying to configure SNR and the call simply goes on rinign,,, i know SNR is a different thing but still i would really appreciate if somebody can guide me on this.

[Carlo Poggiarelli · Accepted solution]

Hi.

Did you configure any Forward no Answer Destination with a valid CSS?

If not your IP Phone keeps ringing.

HTH

Regards

Carlo

[Abhishek Singh]

Hi Carlo,

Thanks, it did it for me.