02-06-2009 07:10 AM - edited 03-15-2019 04:02 PM
Does anyone know of a way to convert audio files to g.729? We are running UCCX 5.0 using g.729 codec with call manager 6.0 and the UCCX prompts have to be in g.729 format.
02-06-2009 08:00 AM
hi
This link explain the 3 different options.
http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K14104746
I believe the MOH option is the easier one.
Txs
Pedro
02-06-2009 09:11 AM
This is extremely frustrating. We are using call manager 6.x so the MOH option isn't an option. I am trying to convert a music file to use for queue hold music so I can't use a recording script in IPCC it's self. If you download the codex's from VoiceAge there isn't any guides on how to use them. I then installed the codec on unity and used sound recorder to do the conversion. This worked however the audio quality was reduced significantly. In the end I pulled out my headphones and held them up to the phone and used my record script. This just doesn't seem like a reasonable solution and I can't believe there aren't others out there having this problem.
02-07-2009 11:36 AM
Upload the files to CM as MOH sources, then take a backup of CM and you'll find the corresponding G729 files for each uploaded file.
HTH,
Chris
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