Corporate directory click to dial

[Trying tobeone]

Our CUCM 7 is integrated to LDAP. We are able to see all details in Corporate Directory in Ip phone.
Now my issue is we are using 9 to get access for outside calls, because of which we are not able to directly dial someone after searching in the directory in Ip phone. Can anyone put some light on how this can be acheived by editing some details in AD or putting some new Route Pattern etc.

Regards
TT

[sdekooter]

I'm assuming you're trying to access Offnet destinations.

The best way to go here (if you can edit both resources) is configure both the CUCM and AD with a universal numberingplan. In most cases the +E164 format is used here.

Short version is you configure every valid PSTN number in +E164 format (eg +1 702 555 1234) and configure a \+! RP to access the PSTN. Big watchout here is impact on your CoS scheme.

More info can be found in the SRND (http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/dialplan.html#wp1154092) or at INE (http://blog.ine.com/2009/12/07/building-global-dial-plans-in-cucm7-part-i-globalization/)

[Trying tobeone]

Hi sdekooter,

Thanks for the reply..

As us said this is for offnet calls... anyway what u explained here gave some idea.. wil check and will reply.

Rgds

TT