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Corporate directory not showing user extension

ranjith raman
Level 1
Level 1

User extension not showing for some users on corporate directory

LDAP sync is enabled

checked end user page and extension filed having extension for working and non working users

Primary extension was not there and I selected primary extension filed . But still same

How can I fix this issue. Could you please help.

3 Replies 3

is it similar to the below. is it showing the extension on telephone number  field ?

 

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Response Signature


Hi Nithin,

Thanks for the reply. It is there in end user page. There are no difference for working and non working users.


Regards,
Ranjith VR

ranjith raman
Level 1
Level 1

Hi Team,

 

Unfortunately issue still persist. I checked both working /non working users including extension filed and all looking good. Could you please suggest is there anything else that can help to fix the issue. 

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