cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
11162
Views
45
Helpful
34
Replies
VIP Mentor

Corporate Directory on CUCM 8.6

Does it still show host not found? What URL is it trying to access? Can you do this test. Delete a single 7942, re-add it and test again

Please rate all useful posts

"There is a wideness in God's mercy Like the wideness of the sea.There's a kindness in His justice Which is more than liberty"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Beginner

Corporate Directory on CUCM 8.6

Yes, the same message "Host not found", the url is http://CUCM_IP:8080/ccmcip/xmldirectory.jsp the same that other models use.

I will do that test, then I'll let you know what the result.

Thanks.

Beginner

Corporate Directory on CUCM 8.6

I delete the phone 7942 and create again, but still does not access the directory.

Thanks.

VIP Mentor

Corporate Directory on CUCM 8.6

Can you please send the logs on the phone. You will see them by clicking on the ip address of the phone in cucm. Please attach the logs here

Please rate all useful posts

"There is a wideness in God's mercy Like the wideness of the sea.There's a kindness in His justice Which is more than liberty"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Beginner

Corporate Directory on CUCM 8.6

Following the log: the language is Portuguese.

14:34:51 SEP88F07789E39E.cnf.xml.sgn(HTTP)

14:34:52 Limite esgotado p/DNS cur1sr07

14:34:53 VPN Not Configured

14:34:54 Limite esgotado p/DNS cur1sr07

14:35:00 Sem IP de servidor DNS

14:35:00 Trust List Updated

14:35:00 SEP88F07789E39E.cnf.xml.sgn(HTTP)

14:35:01 Limite esgotado p/DNS cur1sr07

14:35:02 VPN Not Configured

14:35:02 Limite esgotado p/DNS cur1sr07

The DNS its not configured on CUCM.

VIP Mentor

Corporate Directory on CUCM 8.6

I was hoping to see the full logs, but since they are in portuguese, then they wont be useful. Can you put the url for directory access : http://CUCM_IP:8080/ccmcip/xmldirectory.jsp (on the phone itself) There is a place where you can set this on the phone and try again.

Please rate all useful posts

"There is a wideness in God's mercy Like the wideness of the sea.There's a kindness in His justice Which is more than liberty"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Beginner

Corporate Directory on CUCM 8.6

Hi, i put the URL on "but still does not access the directory.

Highlighted
Beginner

Corporate Directory on CUCM 8.6

is that the problem may be in the DNS, because it has no DNS configured in CUCM, but as he is directly accessing the IP address I do not see why this error.

VIP Mentor

Corporate Directory on CUCM 8.6

Thiago,

The best thing to do now is to download the phone configuration file and we can see whats in it.

tftp -i 10.1.1.1 get SEP0000DEADBEEF.cnf.xml

change 10.1.1.1 to your cucm ip address, and sep00000..to one of the 7942 phone mac address.

To enable tftp client do this

open Control Panel > Programs and Features > click Turn Windows features on or off in left side > enable  Client TFTP then click in OK

Please attach the phone config file here

Please rate all useful posts

"There is a wideness in God's mercy Like the wideness of the sea.There's a kindness in His justice Which is more than liberty"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Beginner

Corporate Directory on CUCM 8.6

Hi, following the phone config:

true

SCCP

0

true

0

2011h

tzupdater.jar

0

SNR - Brasil

Brasil GMT -3

D/M/Y

E. South America Standard/Daylight Time

America/Sao_Paulo

10.0.0.253

Multicast

CMGroupSNR

true

cur1sr07

CallManager SNR

2000

5060

5061

2427

2428

cur1sr07

Disable

Disable

false

2000

2000

2000

5060

5060

5060

false

000000

Off

Disabled

120

2445

cur1sr07

1

true

2

SCCP42.9-3-1-1S

falsefalse10100011010050510000000011

00

1342031101-10c6d576-1b01-47ab-9942-3b2c3dfac568

Portuguese_Brazil

23

pt_BR

8.6.2.1000-1

iso-8859-1

Brazil

Brazil

5

1

0

http://CUCM_IP:8080/ccmcip/authenticate.jsp

http://CUCM_IP:8080/ccmcip/xmldirectory.jsp

http://CUCM_IP:8080/ccmcip/GetTelecasterHelpText.jsp

http://CUCM_IP:8080/ccmcip/getservicesmenu.jsp

https://CUCM_IP:8443/ccmcip/getservicesmenu.jsp

96

0

96

1

5

0

0

0

0

false

0

0

0

3804

false

1

*81

*82

*83

*84

*85

00089

0

Missed Calls

Application:Cisco/MissedCalls

Voicemail

Application:Cisco/Voicemail

Received Calls

Application:Cisco/ReceivedCalls

Placed Calls

Application:Cisco/PlacedCalls

Personal Directory

Application:Cisco/PersonalDirectory

Corporate Directory

Application:Cisco/CorporateDirectory

Ativar/Desativar Ramal

Ativar/Desativar Ramal

http://CUCM_IP:8080/emapp/EMAppServlet?device=#DEVICENAME#

VIP Mentor

Corporate Directory on CUCM 8.6

Thiago,

This is where the problem is. The TVS

2445

cur1sr07

The TVS entry is a hostname, which is why you're getting the host not found because your phone isn't configured for DNS or cannot resolve that name.  The fix is to change under System > Server, the hostname to an IP address there, save it, then restart th Trust Verification Service (TVS),

Please rate all useful posts

"There is a wideness in God's mercy Like the wideness of the sea.There's a kindness in His justice Which is more than liberty"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Beginner

Corporate Directory on CUCM 8.6

Thats rigth,it worked with the Model 7942, thank you very much.

Att.

Thiago Gandara

VIP Mentor

Corporate Directory on CUCM 8.6

Thiago ! Hurray!!!!!!!!!!!!!!!!!!!!!!! I love it when we solve problems like this...We never give up! Excellent News! How do you say Vamos! in portuguese?

Please rate all useful posts

"There is a wideness in God's mercy Like the wideness of the sea.There's a kindness in His justice Which is more than liberty"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Beginner

Corporate Directory on CUCM 8.6

Yeah, never, ever give up, we say: É ISSO AÍ..

Thankssss a lot...

Best regards,

Thiago

Advisor

Corporate Directory on CUCM 8.6

Outstanding.  Good work aokanlawan (+5). This thread is a good example of why CSC is the best tech support forum out there. Just sayin'...

Regards,

Bill

http://ucguerrilla.com

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

CreatePlease to create content
Ask the Expert- Firepower configuration & troubleshooting