Corporate Directory showing wrong extension

[billmatthews]

I have a user that's showing the wrong extension in the corporate directory (via phone Directories, Corporate Directory).  We're AD synchronized, so I know the wrong number was coming from AD.  But our AD folks fixed the number a few hours ago. However I confirmed (via the End User page) that it still lists the wrong extension.

Do you know how long AD to CUCM syncronization takes?  Is there a way to force a sync?

[yahsiel2004 · Accepted solution]

The default replication is 6 hours I believe. You can run a manual sync to force the update.

HTH

Regards,

Yosh

[garethpeart · Accepted solution]

LDAP Synch replication is set in the LDAP deirectory page (Sysyem---LDAP----Directory). From there you can perform a manual sync and change the timer.

Gareth

[Rob Huffman · Accepted solution]

Hi Bill,

I just thought I would add a link to the great tips from Yosh and Gareth (+5)

You can now force a manual sync in order to synchronize the users

System> Ldap> Ldap Directory

and open the

Directory Integration Field

At the             bottom, click the Perform Full Sync Now button.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080a57c4c.shtml#sync

Cheers!

Rob

"Talk about a dream
Try to make it real" 

- Springsteen

[billmatthews]

Thanks all (+5), but I'm missing the Perform Full Sync Now button. This is System version: 8.5.1.11900-21

[garethpeart]

You're in the LDAP system submenu... Go down one more to the LDAP directory submenu.

Gareth

[billmatthews]

That was it, thanks

[Nirmal Joshi · Accepted solution]

Please go to LDAP directory and click perfom full sync.

http://blog.ipexpert.com/2010/04/28/cucm-and-active-directory-integration/

Above is the wonderfull link explains the entire integration process.

Regards,

Nirmal

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